Join our team at the westin Desert Willow in Palm Desert, CA and help deliver unforgettable experiences that make vacation dreams come true.

**relocation assistance available**

Supporting Housekeeping Operations and Budgets

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Inspects guestrooms on a daily basis.​
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Schedules employees to business demands and for tracks employee time and attendance.
• Ensures employees understand expectations and parameters.
• Observes service behaviors of employees and provides feedback to individuals.
• Celebrates successes and publicly recognizes the contributions of team members.

Providing and Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.

Education and Experience

• High school diploma or GED
• 1 year experience in a housekeeping management role
• Full service hotel or resort experience is a plus

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Type: Full-time

Pay: $25.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to commute/relocate:

• Palm Desert, CA 92260: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Housekeeping management: 1 year (Required)

Work Location: One location

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