Housekeeper Room Attendant Job at Courtyard Marriott

Courtyard Marriott Phoenix, AZ 85085

Start your adventure at Phoenix Happy Valley Courtyard , now hiring a part-time Housekeeping Room Attendant!

*****STARTING WAGE FOR THIS POSITION IS $15.00 PER HOUR***** THE FINAL WAGE WILL BE BASED ON EXPERIENCE

Explore the possibilities the Phoenix Happy Valley Courtyard offers, including an inclusive culture in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the property and company as a whole. Know that while you give your best to our guests on their adventures, we’ll provide our best to you, which includes the following:
Perks, Benefits and Incentives:
  • Dedicated training and development,
    • 42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
  • Same Day Pay
  • Educational and professional certification assistance
  • Additional monetary $$ perks like:
    • Referral program for team members
    • Catch Of The Day Program –> Earn money for helping other team members and guests!
    • Everyone Sells –> Earn money for bringing in business to our properties!
  • Wellness Initiatives like:
    • Team Member Assistance Program with mental health resources
    • Virtual telehealth services and counseling
    • Health and fitness monthly reimbursement
  • Worldwide Marriott/Hilton hotel stays starting at $39/night*
      • Rate based on availability and hotel brand
  • Free stays at NCG Hospitality hotels
  • Paid time off and anniversary day off with pay
  • Flexible schedules
  • Paid volunteer hours –> Earn money for community service!
  • Health, Dental and Vision plans
  • 401(k) retirement plan
    • 100% match on first 3% and 50% match on next 2% of team member contributions
  • Paid Sick Time

How do I make an impact on my team? Our friendly Guest Service Representatives provide attentive and courteous service, all while creating a memorable and personalized experience for our guests.
  • Greet and interact with guests in a warm, friendly, and professional manner
  • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
  • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
  • Work in cooperation with other departments to ensure a positive guest experience
  • Use computer system to make reservations, check-in, and check-out guests, and process payments
  • Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
  • Ensure safety and security of the property, staff, and guests
What does success look like in this role?
  • Motivated to maintain excellent customer service reputation
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization, and follow-up abilities
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty
  • Desire to contribute to a supportive and effective team
  • Availability to work a flexible schedule between days, nights, weekends, and holidays is a plus
#ZR Who is NCG Hospitality?NCG Hospitality is a real estate and hospitality leader with 25+ properties including Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, we consistently deliver exceptional service to our guests, investors and to the communities in which we live and work in. Check out all open opportunities throughout our national portfolio of properties at ncgcareers.com!

NCG Hospitality is an Equal Opportunity Employer.



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