Environmental Services Director

Purpose of Job Position:

The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of the Housekeeping/Laundry Department in accordance with current federal, state, and local standards, guidelines, and regulations governing our facility, and as may be directed by the Administrator, to assure that our facility is maintained in a clean, safe, and comfortable manner.

Duties and Responsibilities:

Plan, develop, organize, implement, evaluate, and direct the Housekeeping/Laundry Department, its programs and activities.

Assist the housekeeping/laundry staff in the development and use of departmental policies and procedures, and the use of equipment, supplies, etc.

Review the department’s policies, procedure manuals, job descriptions, etc., at least annually for revisions, and make recommendations to the Administrator.

Interpret the department’s policies and procedures to employees, residents, visitors, government agencies, etc.

Assume the administrative authority, responsibility, and accountability of directing the Housekeeping/Laundry Department.

Coordinate housekeeping/laundry services and activities with other related departments (i.e., Dietary, Nursing, Activities, etc.).

Make written oral reports/recommendations to the Administrator as necessary/required concerning the operation of the Housekeeping/Laundry Department.

Ensure that laundry personnel handle, sort, wash, and distribute laundry and linen in accordance with the facility’s infection control policies and procedures governing such tasks.

Inspect storage rooms, utility/janitorial closets, linen closets, etc., for upkeep and supply control.

Participate in facility surveys (inspections) made by authorized government agencies as necessary or as may be directed.

Review and develop a plan of correction for housekeeping/laundry deficiencies noted during survey inspections and provide a written copy of such to the Administrator.

Keep abreast of economic conditions/situations and recommend to the Administrator adjustments in laundry services that assure the continued ability to provide an adequate supply of laundry and linen to our residents.

Keep abreast of economic conditions/situations and recommend to the Administrator adjustments in housekeeping services that assure the continued ability to provide a clean, safe, and comfortable environment.

Delegate a responsible staff member to act in your behalf when you are absent from the facility.

Meet with housekeeping/laundry personnel, on a regularly scheduled basis; solicit advice from inter-department supervisors concerning the operation of the housekeeping/laundry department; assist in identifying and correcting problem areas, and/or the improvement of services.

Attend department head meetings, etc., as scheduled or as may be called.

Determine departmental staffing requirements necessary to meet the housekeeping/laundry department’s needs.

Assist in the recruitment and selection of housekeeping/laundry personnel.

Assign a sufficient number of housekeeping/laundry personnel for each tour of duty.

Schedule department work hours (including vacation and holiday schedules), personnel, work assignments, cleaning schedules, etc., to expedite work.

Monitor absenteeism to ensure that an adequate number of housekeeping/laundry personnel are on duty at all times.

Review and check competence of housekeeping/laundry personnel and make necessary adjustments/corrections as required or that may become necessary.

Counsel/discipline housekeeping/laundry personnel as requested or as necessary.

Make daily rounds to assure that housekeeping/laundry personnel are performing required duties and to assure that appropriate housekeeping/laundry procedures are being rendered to meet the needs of the facility.

Maintain a productive working relationship with other department supervisors and coordinate housekeeping/laundry services to assure that care and services can be performed without interruption.

Assume the responsibility for maintaining your professional competence through participation in programs of continuing education (i.e., housekeeping/laundry seminars, training programs, etc.).

Ensure that all housekeeping/laundry personnel attend and participate in annual facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, Safety, Lifting Technique, etc.).

Supervise safety and fire protection and prevention programs by inspecting work areas and equipment at least weekly.

Ensure that housekeeping/laundry personnel follow established safety regulations in the use of equipment and supplies at all times.

Ensure that the laundry department is maintained in a clean and safe manner by assuring that necessary equipment and supplies are maintained and operable.

Ensure that the facility is maintained in a clean and safe manner for resident comfort and convenience by assuring that necessary equipment and supplies are maintained and operable to perform necessary duties and services.

Ensure that a stock level of housekeeping/laundry supplies, disinfectants, equipment, etc., is maintained to provide a clean, safe and sanitary environment.

Assume the responsibility for obtaining/maintaining safety data sheets (SDSs) for hazardous chemicals in the housekeeping/laundry department.

Ensure that containers of hazardous chemicals in the department are properly labeled and stored.

Ensure that all housekeeping/laundry personnel are trained to use labels and SDSs to recognize hazards and to follow appropriate protective measures.

Ensure that all personnel performing tasks that involve potential exposure to blood/body fluids, or hazardous chemicals participate in appropriate in-service training programs prior to performing such tasks.

Ensure that appropriate personal protective equipment used in the handling of infectious materials is available and easily accessible to housekeeping/laundry personnel.

Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information to the administrator.

Ensure that housekeeping personnel inform residents when it is necessary to move personal possessions (i.e., cleaning, stripping floors, etc.).

Knock before entering a resident’s room.

Review housekeeping/laundry complaints and grievances made by personnel, residents, family members, or visitors and make oral/written reports to the Administrator.

Make sure department employees follow established departmental policies and procedures.

Work Conditions:

Works in office areas as well as throughout the facility.

Moves intermittently during working hours.

Is subject to frequent interruptions.

Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.

Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.

Communicates with housekeeping/laundry personnel and other department directors.

Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary.

Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).

Attends and participates in continuing educational programs.

Is subject to injury from falls, burns from equipment, odors, etc., throughout the day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.

Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.

May be subject to the handling of and exposure to hazardous chemicals.

Maintains a liaison with other department supervisors to adequately plan for housekeeping/laundry services/activities.

Specific Requirements:

Must be able to read, write, speak, and understand the English language.

Must possess the ability to make independent decisions when circumstances warrant such action.

Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.

Must be knowledgeable of housekeeping/laundry practices and procedures as well as the laws, regulations, and guidelines governing housekeeping/laundry functions in nursing care facilities.

Must possess leadership ability and willingness to work harmoniously with and supervise other personnel.

Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures, etc., of the Housekeeping/Laundry Department.

Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of housekeeping/laundry areas, must perform regular inspections of resident rooms for sanitation, laundry areas for sanitation, order, safety and proper performance of assigned duties.

Must have patience, tact, a cheerful disposition, and enthusiasm as well as be willing to handle residents based on whatever maturity level at which they are currently functioning.

Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping/laundry practices.

Must not pose a direct threat to the health or safety of other individuals in the workplace.

Must be able to cope with the mental and emotional stress of the position.

Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.

Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.

Must meet the general health requirements set forth by the policies of this facility, which may include a medical and physical examination.

Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times, hostile people within the facility.

Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

Must be able to lift a minimum of 50 pounds without mechanical assistance and the ability to bodily support with minimal assistance (i.e., partial weight bearing, etc.) up to 100 pounds.

May be necessary to assist in the evacuation of residents during emergency situations.

Job Type: Full-time

Pay: $8.00 - $9.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: In person

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