SUMMARY

Washes, folds, stores, inventories, and issues or distributes hotel bed and table linen, towels, and uniforms by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Collects or receives, and segregates, counts, and records number of items of hotel soiled linen and uniforms for repair or laundry, and places items in containers.
• Washes, dries, and folds hotel linens.
• Uses all chemicals and tools according to the instruction provided to prevent injury, accident, unnecessary damage or waste.
• Examines hotel laundered items to ensure cleanliness and serviceability.
• Stamps items with identifying marks.
• Stores laundered items on shelves, after verifying numbers and types of items.
• Counts and assembles laundered items on cart or linen truck, records amounts of linens and uniforms to fill requisitions, and transports carts to floors.
• Conducts inventories to identify items for replacement.
• Keeps linen room in clean and orderly condition.
• May be required to clean guestrooms, bathrooms, public areas as specified by standards to include but not limited to: changing and making beds, cleaning, dusting, removing trash, replenishing supplies and vacuuming.
• Ensures the security of guests by following key control policies.
• Greets guests in a warm, friendly manner to ensure guest satisfaction.

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; reach with hands and arms; stoop, kneel, crouch, bend or twist; and to push, pull or lift over 10 pounds. The employee is occasionally required to walk, climb or balance, talk or hear, and smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.