Hospitality and Guest Expert, The Escape Game: Grapevine Mills Mall Job at The Escape Game Dallas

The Escape Game Dallas Grapevine, TX 76051

Role: Guide guests through our world class immersive adventures while providing industry leading hospitality.

Expected Weekly Hours: 30-40 hours per week

Expected Schedule: This role often works late nights, weekends, and holidays.

Growth Path(s): Game Guide, Guest Experience Specialist, Team Leader, Store Management and other HQ positions.

Responsibilities:

  • Genuine love for serving others
  • Flexibility, humility, and teachability
  • Quick and effective decision-making abilities
  • Creative problem solving
  • Basic computer skills
  • Using our TEG software, accurately guide teams through games using clues & hints.
  • Care & upkeep of our facility & game rooms through scheduled cleaning.
  • Enthusiastically lead groups of 2-12 guests through our experiences to produce memorable moments.
  • Accurately reset games by using the provided set up sheets to ensure top of the line experiences for every guest.
  • Intentional guest interaction
  • Passionate about being a brand ambassador for TEG & promoting our product.
  • Adaptable to a fast paced environment.
  • Job essential: Must be able to handle physical activity as it relates to the job such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs and minor game repairs.
  • Job essential: Quickly resetting numerous locks, drawers, shelves, and game components within specific time frames outlined in training

Why TEG?

Our mission is to design and deliver EPIC interactive experiences for every single guest. At The Escape Game, you’ll be a part of something bigger than yourself. No matter your role, you’ll help provide lifelong memories for families, friends, co-workers and everyone in between. We are serious about our mission, vision, and values and believe that every person we interact with during our workday is our guest, whether they’re our colleague, employee, or leader. In all positions, everyone is responsible for serving each other every day.

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $10.00 - $14.00 per hour

Job Types: Full-time, Part-time

Pay: $10.00 - $14.00 per hour

Benefits:

  • Employee discount
  • Health insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekend availability

Application Question(s):

  • Are you able to handle physical activity as it relates to the job such as deep cleaning, painting, lifting 30-40lbs, and minor game repairs?
  • Are you comfortable maneuvering around tight spaces, bending, and crawling?

Work Location: In person




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