Hospital System Contract Negotiator Job at Orlando Health
Position Summary:
Essential Functions
Responsible for the daily management and administration of Orlando Health hospital and physician contracts with minor managed care payors. Negotiates contracts, monitors compliance, identifies areas of opportunity, and takes appropriate action.
Responsibilities:
Essential Functions
- Responsible for building business relationships and representing Orlando Health to external health care organizations, i.e. Commercial, Medicare, and Medicaid Managed Care plans; state agencies, such as Agency for Health Care Administration (AHCA); federal agencies such as Centers for Medicare and Medicaid Services (CMS); community-based employers; and third party administrators.
- Participates with management in the total contract negotiation process, including: contractual language review and modifications in accordance with Florida Statutes and Orlando Health policy, and negotiation of reimbursement methodology and financial terms in accordance with Orlando Health financial goals and objectives.
- Negotiates individual letters of agreement on behalf of Orlando Health with managed care plans for which physicians and/or hospitals are not contracted.
- Works with Managed Care financial analysts to develop and validate financial models needed to assess reimbursement opportunities presented during contract negotiations.
- Works with hospital Patient Accounting and physician Central Business Office to monitor accounts receivable, identify trends, and develop processes for resolution, implementation, and ongoing evaluation. Secures resolution of outstanding accounts receivable through contract relationships with managed care plans.
- Coordinates and leads monthly operations meetings with contracted managed care payors whereby outstanding credentialing, accounts receivable, and other operational issues are addressed. Takes ownership and/or coordinates with appropriate Orlando Health team members and managed care plan contacts to ensure prompt resolution of identified issues.
- Ensure entire Orlando Health system is appraised of necessary details for each plan, including physician effective dates, managed care plan policies and procedures, contract terms and reimbursement, and other relevant information.
- Reviews and updates new fee schedules from managed care plans, and communicates new schedules to revenue cycle teams responsible for loading and testing rates.
- Conducts research, prepares analysis, and makes recommendations to management related to employed physician initiatives.
- Serves, on an ongoing basis, as liaison between Orlando Health physician practices and affiliated entities with both contracted as well as non-contracted organizations. Functions as resource to internal staff by providing direction for handling of situations that arise regarding members of managed care plans seeking services at Orlando Health.
- Manages priorities and is flexible to ensure deadlines are met.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Works as a team player in facilitating efficient and effective assistance to colleagues throughout the Orlando Health system.
- Assists physicians and others as needed with all matters relative to managed care.
- Keeps abreast of legislative changes affecting Orlando Health.
- Maintains confidentiality.
- Assumes responsibility for professional growth and development.
Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women’s health and trauma.
Qualifications:
Education/Training
Bachelor’s degree in healthcare administration, business administration, finance, or closely related field.
Licensure/Certification
None
Bachelor’s degree in healthcare administration, business administration, finance, or closely related field.
Licensure/Certification
None
Experience
Two (2) years in managed care contract negotiations, health plan operations, or physician practice management. Proficient in Microsoft
Windows including Excel and Word.
Two (2) years in managed care contract negotiations, health plan operations, or physician practice management. Proficient in Microsoft
Windows including Excel and Word.
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