Job Title: Healthcare Quality and Risk Coordinator

Position Summary:

The Healthcare Quality and Risk Coordinator is responsible for conducting clinical risk incident follow-up and investigation. Under the supervision of the Corporate Compliance and Privacy Officer, the Healthcare Quality and Risk Coordinator will partner with the organization’s Chief Medical Officer, Director of Nursing, Administrative and clinical system to ensure adverse and clinical-related near-miss incidents are thoroughly investigated. The Healthcare Quality and Risk Coordinator will also be responsible for identifying clinical risk trends and providing mitigation recommendations and strategies.

Principal Accountabilities/Responsibilities:

Monitor incident reporting system for patient harm events and unanticipated outcomes by analyzing medical records, identifying potential exposures, and escalating risk reduction methods.

Triage and investigate incidents by collecting medical documentation from sites to analyze and escalate accordingly.

Timely document incident and investigative follow-up and mitigation notes into Cooperative Health’s incident reporting system.

Perform special projects that involve data gathering, preparation of reports, trend management, and escalation.

Collaborate with staff to identify, monitor, and report on areas of risk and litigation trends.

Report significant/high-risk areas to necessary departments.

Prepare risk findings for CQI committee so that CQI can consider and enact clinical risk recommendations to address quality issues and mitigate further legal risk exposure.

Provides weekly data reports to Corporate Compliance and Privacy Officer.

Serve as a patient, employee, and organizational advocate when incidents occur.

Performs other duties as assigned.

Qualifications:

Medical Assistant Certification with 3 years of proven administrative experience at minimum.

Graduate of an accredited school of nursing, with an Associate’s degree, preferred.

Current state license as a registered nurse or licensed practical nurse in the state of South Carolina.

Must have minimum of four (3) years’ experience in a clinical practice setting.

Certification in risk management and or clinical quality improvement preferred.

Previous Athena EMR usage preferred.

Previous Joint Commission (JAHCO) and or infection control experience preferred.

Excellent interpersonal communication and problem-solving skills.

Excellent written and oral communication skills with particular emphasis on presentation skills.

Knowledge of statistics, data collection, analysis, and data presentation.

Must be able and willing to drive to all four counties (Fairfield, Lexington, Newberry, Richland) covered by Cooperative Health.

Must have reliable transportation.

Company Overview:

Cooperative Health has been serving the Midlands area since 1981. We are South Carolina’s largest and most cost-effective community health center system and we are hiring! We are looking for people who are passionate about providing accessible, high quality, compassionate healthcare in the Spirit of the Good Samaritan.

COVID-19 Vaccination Requirement Statement

Cooperative Health falls under Centers for Medicare and Medicaid (CMS) guidelines related to COVID-19 Vaccinations which will require employees to be fully vaccinated.

The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work.

Cooperative Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cooperative Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person

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