Healthcare Account Manager Job at Cox Communications
The Healthcare Account Manager is responsible for managing and growing the relationships with healthcare accounts, including hospitals, clinics, long-term care facilities, and other healthcare providers. The Account Manager will work closely with key decision-makers at these accounts to identify needs, develop strategies to meet those needs, and ultimately ensure customer satisfaction.
Key Responsibilities:
Build and maintain strong relationships with healthcare accounts, including regular communication, site visits, and collaboration on projects and initiatives.
Develop a deep understanding of the healthcare industry, including market trends, regulations, and reimbursement policies, and use this knowledge to develop effective account management strategies.
Identify and prioritize opportunities for growth within existing accounts, and develop and execute plans to drive revenue and increase market share.
Collaborate with cross-functional teams, including sales, marketing, and customer support, to develop and implement account-specific initiatives and campaigns.
Serve as the primary point of contact for customer issues, including resolution of concerns, escalations, and service-related inquiries.
Conduct regular account reviews and develop account plans to ensure customer satisfaction and drive long-term retention.
Analyze account performance and develop strategies to optimize revenue and profitability.
Represent the company at industry events and trade shows, and develop relationships with key opinion leaders and other industry stakeholders.
$85K-$100K Yearly
Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and levels.
Strong analytical and problem-solving skills, with the ability to use data to drive business decisions.
Self-motivated with the ability to work independently and manage multiple priorities in a fast-paced environment.
Willingness to travel as needed to meet with customers and attend industry events.
Be a part of a team that is committed to your professional and personal development.
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