Guest Services Coordinator (part-time)

Helping People find and follow Jesus Christ

Fellowship is looking for an individual that is passionate about welcoming, listening, and inviting people into their next step of finding and following Jesus Christ. Our ideal new team member is relational, flexible, and has a natural gift of rallying, inspiring, and organizing others to take action.

Who We Are

In 1997, God began a new work in Topeka through a few families. At that time, the Fellowship family met in various school auditoriums. In 2000, 70 people sacrificed to build the previous facility at 17th and Indian Hills. Eight years later, Fellowship built again, and we are in the current facility at 10th and Urish. Fellowship’s mission is to help people find and follow Jesus Christ, our vision is to see transformed lives leaving a godly legacy, and our values are God, His Word, and people.

Work Environment

Guest Services serves our volunteers by building and equipping them to provide a welcoming environment for our guests!

This is a part-time position working 20 hours per week. The schedule can be flexible during the week. REQUIRED shifts are Saturday (2:30pm-6:30pm), and Sunday (7:30am-12:30pm), with an occasional weeknight event.

A Weekday in the Life of the Guest Services Coordinator

• Recruit, train, and support volunteers. Meet with volunteers to equip and encourage.
• Identify, train, develop, and encourage guest services team leaders.
• Recruit, train, lead, develop, and encourage guest services teams in ministry for all church gatherings, special events, and funerals.
• Work proficiently with the Planning Center Services (PCS) and associate processes.
• Utilize PCS for tracking ministry objectives.
• Be current on trends in Guest Services.
• Forecast future needs based on current and potential trends.
• Attend weekly all-staff meetings.
• Regular meetings with the Guest Services team.

A Weekend in the Life of the Guest Services Coordinator

• Parking lot through Front Door: oversee and organize people and systems for welcoming and serving the family in worship together with thoughtful, authentic, and kind practices. This includes overseeing the greeters, the welcome center, the cafe, parking team, etc.

Guest Services Coordinator Attributes and Skills

● Ability to network and build relationships within Fellowship Community

● A commitment to the local church expressed through involvement

● Required to exercise creativity and sound judgment without close supervision

● Ability to prioritize and manage work to accomplish tasks effectively and efficiently with excellence

● Proficient use of the English language

● Efficient, caring, and discerning

● Commitment to personal growth

● Must have a heart for the ministry of Fellowship

● Demonstrate an ongoing relationship with Jesus Christ through regular prayer, Bible Study, and worship attendance

● Strong administrative, and organizational skills

● Ability to effectively communicate both verbally and written, with all leaders and members in an attentive, friendly, courteous, and service-oriented manner

● Ability to multi-task, manage shifting priorities, and use good time management skills in fast pace setting

● Consistently be a role model and set an example for others to follow

Guest Services Coordinator Qualifications

● Two years of education post-high school preferred

● Two years of prior experience organizing and leading volunteer groups preferred

● Strong expertise in computer applications (MS Office suite, Google applications, and databases)

● Ability to prioritize and manage work effectively and efficiently to accomplish tasks with excellence

● Effective communicator (verbal, written, and body language)

● Successful experience leading staff and motivating a team

● Ability to prioritize and manage their own work and the work of others to accomplish the tasks effectively and efficiently with excellence

● Commitment to Personal Growth

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Paid time off

Schedule:

• Weekend availability

Ability to commute/relocate:

• Topeka, KS 66615: Reliably commute or planning to relocate before starting work (Required)

Experience:

• organizing and leading volunteer groups: 2 years (Preferred)

Work Location: In person

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