THE OPPORTUNITY

We are currently looking for a General Manager to join our team at the Hyatt Place Cityview/Fort Worth. The General Manager will be responsible for optimizing and maximizing guest and associate experience. The General Manager will be responsible for the overall success of the hotel. The GM will also be responsible for driving revenue, maximizing profits, and ensuring quality.

JOB RESPONSIBILITIES
Key responsibilities of the General Manager to include: Effectively manage and motivate associates to ensure achievement of overall financial results, guest and associate satisfaction. Champion of the hotel’s internal and external communications and record keeping. Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget. Effectively manage and control all operational expenses including labor, overtime, supplies etc., enforce Whitestone’s procurement guidelines, and seek and implement cost saving strategies. Ensure that the hotel meets/exceeds Whitestone and Brand standards for guest satisfaction. Analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to Whitestone’s training guidelines and policies. Provide leadership support and direction to the sales team, take an active role in the preparation and implementation of the hotel’s annual Marketing plan, make sales calls to Key accounts, and capitalize on all revenue opportunities. Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations. Motivate, coach and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition. Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Whitestone’s Standard Operating Procedures.

JOB REQUIREMENTS
The minimum qualifications for this position are: College or higher level education 3 years Hotel operations experience with a minimum of 2 years at the management level. Must be strong leader, self motivator, and team builder Must possess strong communication and listening skills, excellent speaking, reading and writing skills Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas Computer skills (Microsoft Office and strong Excel skills)

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work Location: One location

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