NOBLE ACE HARDWARE

General Summary
The Sales Associate is a full time position and would include weekends (Friday, Saturday and Sunday) and some holidays. This position is responsible for providing our customers with the best service possible.

Essential Duties & Responsibilities

Customer Service:

• Provide a positive representation of Noble Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Communicate any Store Support Center issue to Store Manager for follow up.
• Communicate any merchandising, cost control or sales idea to Store Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Education/Training
High School or GED equivalent.

Experience
Previous retail/hardware experience preferred.

Physical Demands
Standing, walking, lifting (up to 80lbs) and climbing.

As part of the largest retailer-owned hardware cooperative in the country, Noble Ace Hardware offers competitive pricing and high-quality products. What sets us apart though is our mission to provide consistent, excellent customer service that exceeds our Customers' expectations and reflects family values . This is what we did when we started Noble Ace Hardware and will continue to do. In all our actions and words, it is our promise to be the most helpful hardware store in town!

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

Must be flexible and available all shifts, weekends and some holidays. Hardware retail experience a plus


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