Fulfillment Associate Job at Legrande Health

Legrande Health Rexburg, ID 83440

From $15 an hour

We’re changing the path of healthcare. Come join us!

Legrande Health is a fast-growing, next-generation technology platform that is innovating connected care and access for patients. Our platform streamlines a far too difficult process while benefiting patients, doctors, and pharmacies.

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Ideal Candidate:

We are seeking passionate Fulfillment Specialists who can deliver exceptional service and support to customers over phone, email, chat and text, as well as reviewing and approving physician inquiries for pre-authorization and medical necessity requests based on established pharmacy guidelines and established clinical criteria. This position will enter data, assess requests, and confirm accuracy and follow-up as required.

  • Full-time (40 hrs/week)
  • Excels in a professional, fast-paced and rewarding environment
  • Ability to provide concierge-level service to doctors, pharmacies, patients and manufacturers
  • A problem solver with attention to detail, service, integrity, and accountability
  • Strong ability to follow established workflows and processes
  • Cares deeply about patients and their health
  • Generate reports and any data requests, as necessary
  • Make decisions utilizing established pharmacy/clinical guidelines

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Qualifications:

  • High school diploma or GED equivalent
  • Ability to work 9:30 AM - 6:00 PM Monday - Friday shift at our Rexburg corporate office
  • Customer service experience
  • Minimum of 18 years of age
  • Dependable and punctual
  • Full-time employee (40 hrs/week)

What can Legrande Health do for you?

  • Healthcare industry experience and training
  • A professional, team-oriented office environment with weekends off
  • Work schedule adjustment flexibility with advanced notice and approval
  • Growth potential with an innovative and fast-growth health and technology company
  • A collaborative and dynamic culture that values creative solutions and input
  • Starting pay of $15.00 per hour, with merit increases and advancement opportunities
  • Paid time off
  • Holiday pay

Your Roles and Responsibilities

  • Provide efficient pharmacy hub services linking prescriptions with the pharmacies best able to fulfill the patient’s specialized needs for the lowest possible price.
  • Utilizing established pharmacy/clinical guidelines for decision making.
  • Make and receive occasional inbound/outbound calls.
  • Generate any necessary or requested data and reports.
  • Work within the Operations department and across different departments to obtain required information.
  • Maintain a balance of productivity, quality, and timeliness to ensure everything gets accomplished.
  • Create and support an environment which fosters teamwork, cooperation, respect, and diversity.
  • Perform other related duties as assigned or as necessary; remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
  • Responsible for accurate and timely data entry of prior authorization requests within the prior authorization system to meet all client-specific and/or contract requirements.
  • Responsible for receiving prior authorization requests telephonically while utilizing multiple systems to confirm accuracy of the information being provided.
  • Applies established pharmacy/clinical guidelines in decision-making.
  • Establishes and maintains positive communication and professional demeanor with internal and external business partners.
  • Ability to analyze, adapt, & create resolutions to problematic situations.
  • Represents AscellaHealth in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.

Job Types: Full-time

Pay: Starting at $15.00 per hour
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Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Rexburg, ID 83440: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you able to work the full 9:30 AM- 6 PM shift Monday through Friday?

Work Location: In person




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