Front Desk Supervisor (Hotel) Job at The Bevy Hotel Boerne
General Requirements:
- Maintain a warm and friendly demeanor at all times.
- Assist Front Office Manager with Front Desk Supervision
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be available to cover all shifts if needed, AM, PM & Night Audit.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
- OnQ Applications: 1 year (Preferred)
- Hilton Hotels: 1 year (Preferred)
Work Location: In person
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