Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for the Forrest Hummel Agency with American Family Insurance may be the career for you!

Essential Job Functions:

• Promptly answers, screens, and directs incoming phone calls
• Greets and assist guests
• Ensures the reception area is orderly and presentable
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Education & Work Experience Qualifications:

• High School diploma, some college preferred
• Demonstrated proficiency in MS Word, Excel, Power Point, Outlook,
• Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel
• Ability to demonstrate excellent customer service skills
• Ability to work both independently and as part of a team required
• Ability to cope with high levels of stress and able to handle a heavy workload

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with an American Family Insurance independent contractor agent, not with American Family Insurance Companies. Employees of American Family Insurance agents must be able to successfully complete any applicable licensing requirements and training programs. American Family Insurance agents are independent contractors who hire their own employees.

Experience:

• Customer service: 1 year (Preferred)

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Haysville, KS 67060: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.