Front Desk-Night Auditor Job at Four Queens Hotel and Casino
Night Auditor
SUMMARY: Responsible for accurately completing daily occupancy report. Reviews all cashier posting for accuracy and makes corrections when needed. Reconciles disputed accounts and makes proper adjustments.
PRIMARY RESPONSIBILITIES
1. Reviews al cashier posting to ensure accuracy. Makes corrections when needed.
2. Reconciles disputed accounts.
3. Completes daily occupancy report and submits to the Director of Hotel Operations.
4. Other duties as assigned.
ADDITIONAL RESPONSIBILITIES
None Listed.
KNOWLEDGE AND SKILL REQUIREMENTS
1. Basic reading, writing, and arithmetic skills required. Must be able to read, understand and speak fluently in English. This is normally acquired through a high school diploma or equivalent.
2. One year of night auditor experience required. Must possess excellent cashier/accounting skills. Must be able to handle multiple tasks and duties simultaneously.
3. Knowledge of Microsoft Office. Computer literate with emphasis on Word and Excel. Ability to learn new software applications (CMS casino system, IGT Slot system, LMS hotel system). Duties require professional verbal and written communication skills. Position requires attention to detail and excellent organizational skills. Strong interpersonal and communication skills. This is normally acquired through a combination of a high school diploma or equivalent and two to four years of casino guest service experience.
4. Sufficient manual dexterity of hand to utilize a computer keyboard and calculator. Must be able to work independently.
WORKING CONDITIONS
Must be able to sit for extended periods of time.
Qualifications
Education
High school diploma or the equivalent.
Physical Requirements
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
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