Front Desk Coordinator Needed

Do you have a way of making people feel at ease and comfortable, even if you don’t know them? Our busy eye care practice needs a Front Desk Coordinator to set the expectation for appointments and assure our patients their appointment will go as smoothly as possible. This position offers an opportunity for stability with a career in healthcare at our Gardendale location.

NO Experience Needed:

Prior eyecare or medical office experience is a plus, but it’s certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning to our exceptional standard of care!

How will you make a difference?

You will have the incredible honor of setting the stage for each patient’s appointment. When our patients walk in, you will be the first person they see, reassuring them they have made the right decision in choosing our practice. You can really change their day! You'll have the ability to develop your skills through on-site training, continued education, and with each patient interaction.

Some of your duties will include:

• Making sure patients feel welcome as soon as they walk in the door
• Pleasantly answering questions and making appointments for existing and potential clients
• Reviewing and organizing patient medical charts for accuracy and authenticity
• Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients (some re-engagement required)
• Consistent cross-training for optimal career growth
• Assisting in opening and closing the office
• Understanding and respecting patient privacy laws
• Assist in contact lens reorders

If these sound like you, please apply!

• You can get along great with anybody,are full of energy and people feel charged up just being around you.
• You desire a sense of accomplishment and feel your skills combined with your passion to help others will drive you to meet personal and team goals.
• You are attentive, an active listener, detail-oriented, organized, and your work reflects all of these characteristics.
• You’re known for doing what you say you’re going to do – no excuses! Your reputation for honesty and integrity is legendary.
• You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help.
• You take pride and ownership in your work – whatever you do, you do it well.
• You are openly grateful to the people around you and see yourself as an integral part of your team’s success (because we will).
• You’re always up for learning something new, and you master new skills quickly.
• You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.

About Us

Southern Focus Vision Center is a growing eye care practice with an established patient base and dedicated team members. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat. If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

We offer (upon eligibility):

• Healthcare and In-House Vision Benefits
• IRA, Employee Bonuses
• PTO and Holidays
• Upbeat, professional, and compassionate working environment

If you want a career where you can literally help improve the lives of the people in your community, this is the job for you.

We value your time, so we’ll be back in touch with you very quickly.

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