About us

The mission of the Boys & Girls Club of Paterson and Passaic is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible and caring citizens.

The Boys & Girls Club of Paterson and Passaic offers a safe, wholesome after school environment for kids age 5 through 18 to have fun and learn. During summer months, a day camp is offered.

Our professional staff and team of dedicated volunteers deliver a comprehensive array of high quality educational, social, and recreational programs.

POSITION DESCRIPTION

Front Desk Administrator

Reports To: Unit Director

Job Purpose

To provide parents, staff and members with accurate information about the organization; to manage the database and maintain accurate records for reporting and grant purposes; to manage child safety through accurate attendance recording on data base; to provide high quality customer service.

Responsibilities

• Assures that all members, parents and guests adhere to registration procedures on a daily basis
• Heavy phone communication
• Management of daily attendance procedures
• Ensure Data base integrity and accurate entry
• Fully understand Club operations, schedules, procedures and policies
• Assisting with membership reports as needed
• Maintaining order in the front desk area
• Assisting with Club promotional materials
• Providing quality customer service to all teens, guests and parents.
• Other duties as required

Qualifications

Demonstrated knowledge of principles related to technology, including computer operations, word processing with a high degree of accuracy, good grammar, strong customer service skills and strong attention to details.

Education:

High school diploma required; two years of undergraduate study at a college/university or equivalency preferred.

Experience:

Minimum of three years of administrative support experience in an office environment required. Application Entry, Callouts, Parent Communications, Reporting for Grants, Phone Coverage, Member Attendance, Data Entry

RELATIONSHIPS:

Internal: Maintain close, daily contact with Club management and Teen Director to exchange information, seek and give assistance, consultation and direction. Maintain contact with support staff. Maintain verbal and written contact with volunteers and volunteer committees, if any.

External: Maintain contact with community and corporate leaders, business leaders and elected officials to provide information regarding Teen Services.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Boys & Girls Club of Paterson and Passaic provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Paterson, NJ 07501: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative support: 1 year (Preferred)

Work Location: In person

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