Front Desk Agent Job at Quality Inn and Suites
Quality Inn and Suites Plainview, TX 79072
$9 - $11 an hour
- Welcome guests in a warm and friendly manner.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our hotel operations.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guest.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any associates and resources.
Work Remotely
- No
Job Type: Full-time
Pay: $9.00 - $11.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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