FOOD SERVER (SEASONAL) Job at Hard Rock Cafe International (USA), Inc.
Hard Rock Cafe International (USA), Inc. Atlantic City, NJ 08401
Overview:
It is the responsibility of the server to provide high quality food and beverage service ensure that guest have an amazing experience.
Responsibilities:
- Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
- Thank guests with genuine appreciation and provide a fond farewell
- Anticipate guests’ service needs
- Engage guests in conversation regarding their stay, property services, and area attractions
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Take the guest order, always trying to use suggestive sell / upselling techniques
- Serve food and beverage to guest throughout the F&B venue
- Running food from the kitchen out to dining guest
- Pre-bus and bus tables throughout shift utilizing a tray
- Complete open and closing side duties during the shift
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
- Process all guest orders thru the POS terminal
- Adhere to the Hard Rock cash handling policy
- Adhere to PCI compliance about protecting guest information
- Maintain cleanliness of work areas throughout the shift, practicing clean as you go procedures
- Notify management of maintenance repair issues
- Complete any additional reasonable requests by management
- Minimum six (6) months of related experience required
- Able to work a varied work schedule to include nights, weekends, and holidays.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Be flexible and adaptable to change.
- Adheres to state liquor laws and beverage control procedures that pertain to serving and handling.
- Serve-safe food handlers certification required
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