Job Title: FMLA Specialist / LOA Coordinator

Job Type: W2 Contract, 9 Months with possibility of extension

Location: Fort Worth, TX

Description:

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations; acts as technical advisor/resource for the team.
• Provides information to claimants regarding claims application and processing.
• Manages claims ensuring compliance with FMLA guidelines.
• Directs and monitors workflow and workload assignments for the team.
• Refers cases to supervisor and management as appropriate; acts as backup to FMLA supervisor as needed.
• Maintains professional client relationships.
• Conducts diary reviews of claims as directed by management.
• Assists supervisor in identifying training needs and in developing training programs to increase proficiencies within the team; trains and coaches colleagues as appropriate.
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Qualifications

• High School diploma/GED required- Bachelor's degree from an accredited college or university preferred.
• Knowledge of state and federal FMLA regulations and medical claims management
• Excellent oral and written communication, including presentation skills
• Previous experience with state leaves, lost time data, policy administration or attendance
• Proficient or Expert knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Ability to work effectively both independently and with a team
• Strong attention to detail and exceptional organizational skills
• Demonstrates excellent problem solving and analytical skills
• Self-motivated, with time management and prioritizing skills
• Excellent analytical and interpretive skills
• Excellent interpersonal skills
• Ability to meet or exceed performance expectations
• Reliable and able to work in our Skyview Campus

Preferred Qualifications

• Familiar with timekeeping systems and payroll cycles
• Knowledge and experience with FMLA
• Bachelor’s degree in relevant field or equivalent experience/training
• Experience managing multiple projects simultaneously
• Ability to perform in a fast paced environment, handle multiple tasks simultaneously and functions as an integral part of a team
• Strong attention to detail and exceptional organizational skills
• Ability to maintain a professional appearance and attitude
• Ability to have a customer service focused mindset
• Ability to effectively communicate both verbally and written with all levels within the organization

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