Floor Technician Job at Appalachian State University
Appalachian State University Boone, NC 28607
$31,200 - $37,753 a year
Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Position Summary Information
Classification Title
Building Environmental Services Technician (Building Services)
Working Title
Floor Technician
Location
Boone, NC
Job Category
8
Position Number
030641
Department
Facilities Operations - Environmental Services - 410600
Description of University
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum Qualifications
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.-
License/Certification Required
Essential Job Functions
Join a dynamic team of housekeeping professionals with App State and enjoy all the benefits of full time state employment including Heath, Dental, Vision, retirement savings, and even tuition waivers. Work with small, friendly teams at various locations around the 3 million square foot campus and be a part of the excitement of higher education. Apply now and start a stable career in state employment!
Primary duties include extensive floor and carpet cleaning, to include but not limited to: Carpet cleaning, upholstery cleaning, floor scrubbing with neutral cleaning chemicals and floor stripping using an emulsifier.
Primary duties include extensive floor and carpet cleaning, to include but not limited to: Carpet cleaning, upholstery cleaning, floor scrubbing with neutral cleaning chemicals and floor stripping using an emulsifier.
- Window washing is also a responsibility of this position.
- Position is responsible for inventory tracking of required cleaning materials, supplies and equipment in order to perform duties.
- These inventory / equipment closets will be maintained in a neat and orderly manner. All equipment will be cleaned and maintained after daily use.
- Responsible for filling in for Housekeepers, as needed, to help maintain proper APPA cleanliness ratings.
- Develop and maintain a productive and supportive working relationship with fellow employees, supervisor and customers.
- Recognize potential and current problems in services to a number of different customers. Address and resolve problems daily in a respectful and courteous manner.
- Adhere to administrative policies and procedures in accordance with employee Resource Manual and other state and departmental policies such as reporting to work, use of leave, employee relations.
- Performs daily servicing of all equipment used to insure safety and proper performance.
- Listens to instructions and asks necessary questions to understand how to complete tasks. Will meet with Environmental Services Supervision or Management on a daily basis to ensure proper schedule is followed.
- Listens to co-workers questions and feedback to those questions in order to continue with tasks.
- Asks supervision to explain any directions that remain unclear in order to complete tasks. Provide accurate and concise warehouse requisition forms in order to maintain adequate inventory of all necessities. Give forms to appropriate personnel for processing in a timely manner.
- If working in teams be sure to communicate clearly with team members to complete work.
- Possess valid driver’s license and drive ASU vehicle, as needed.
- Leads by example in the work area by experience and training to overcome problems in the work area.
- Ability to communicate and work together with building occupants to address and solve problems and schedule regular and special floor / cleaning projects.
- Ability to communicate standard operating procedures to new housekeepers as part of the on-boarding process.
- If employee is assigned to work in a designated security sensitive area, employee is required to undergo an extensive background check under the administration of the ASU Police Department and complete a Security Awareness Training with updates as required.
Knowledge, Skills, & Abilities Required for this Position
- Knowledge of floor and upholstery cleaning and housekeeping procedures.
- Ability to follow instructions.
- Ability to perform medium to heavy workload.
- Special certifications may be required.
- Ability to work with all electrical, battery & propane powered equipment, and maintenance on fire extinguishers within Environmental Services.
- Good verbal and written communication skills for customer communication.
- Ability to operate ASU vehicles/equipment with a valid driver’s license.
- Ability to assist as trainer for new housekeepers using Environmental Services standard operating procedures and other documents supplied.
Preferred Qualifications
Prefer floor maintenance and housekeeping experience in large scale facilities.
Physical ability to lift moderately heavy materials, equipment and supplies on a daily basis.
Good verbal and written communication skills.
Valid Driver’s License in order to drive ASU vehicles, as needed.
Physical ability to lift moderately heavy materials, equipment and supplies on a daily basis.
Good verbal and written communication skills.
Valid Driver’s License in order to drive ASU vehicles, as needed.
Type of Position
Permanent Full-Time
Staff/Non-Faculty
Staff/Non-Faculty
Appointment Type
1.0
Work Schedule/Hours
DAY
SHIFT
WORK
HOURS
:
8-hour workday schedule with primary hours varying within the following time frame: 4:00 am – 3:00 pm; Monday through Friday.
Weekend work and hours other than normal schedule may be required to accomplish assigned duties. Position is subject to call in, call back or stay over on off schedule hours and weekends should emergencies occur. This position will require weekend work for sporting events and other campus events. This position is also expected to work, as needed, in the event of staffing shortages, sporting events and/or other events on campus that require Building Environmental Service needs. Supervisor assignment may be adjusted based on business/operational need.
This position is listed as FIRST CALL to report for any/all Environmental Services emergency situations, as needed.
Designated as MANDATORY, this position is expected to be available for work during University emergencies, closings and adverse weather conditions.
8-hour workday schedule with primary hours varying within the following time frame: 4:00 am – 3:00 pm; Monday through Friday.
Weekend work and hours other than normal schedule may be required to accomplish assigned duties. Position is subject to call in, call back or stay over on off schedule hours and weekends should emergencies occur. This position will require weekend work for sporting events and other campus events. This position is also expected to work, as needed, in the event of staffing shortages, sporting events and/or other events on campus that require Building Environmental Service needs. Supervisor assignment may be adjusted based on business/operational need.
This position is listed as FIRST CALL to report for any/all Environmental Services emergency situations, as needed.
Designated as MANDATORY, this position is expected to be available for work during University emergencies, closings and adverse weather conditions.
Number of Hours Per Week
40
Number of Months Per Year
12
Mandatory Staff
Yes
Physical Demands of Position
Physical efforts include lifting and moving all types of tables, chairs, chemicals and supplies, furniture, office and classroom equipment, ladders, trash and debris including snow and ice, cleaning equipment and floor equipment as required. Work can involve climbing ladders. At times, must be able to lift 50-100 pounds. Will need to be able to maneuver and set up heavy athletic equipment (ie: basketball goals, floor covers, volley ball / badminton equipment). Duties to be performed with or without reasonable accommodations.
Overall Competency Level
Advanced
Salary Grade Equivalency
GN04
Salary Range
Anticipated Hiring Range
$31,200-$37,753
Required Functional Competencies to Successfully Perform Job Duties.
Knowledge-Technical: Uses hot water carpet extractors to clean carpet in all academic buildings on a daily/ weekly basis. Refinishes all tile and terrazzo floors by minor cleaning and spray buffing/waxing or stripping/waxing on a daily / weekly basis. Fills in for absent employees on a daily/ weekly basis. Helps services equipment to keep it functioning properly and efficiently.
Customer Service: Anticipates customer needs, and addresses and resolves promptly and respectfully. Represents the work area when needed to customers on matters of concern.
Safety and Health Compliance: Performs routine servicing of tools and equipment safely to ensure safe operation.
Customer Service: Anticipates customer needs, and addresses and resolves promptly and respectfully. Represents the work area when needed to customers on matters of concern.
Safety and Health Compliance: Performs routine servicing of tools and equipment safely to ensure safe operation.
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
Posting Date
05/08/2023
Closing Date
05/22/2023
Competency Level Statement
If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.
Special Instructions to Applicants
Please list a minimum of 3 professional references in the application.
Search Chair Name
Jeff Melton
Search Chair Email
meltonjt@appstate.edu
Disability Accommodation Information
Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or maxeymr@appstate.edu.
Applicant Pool Preference
External (Post on the Web)
Departmental Information
AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Clery Act:
Clery Act Compliance
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
clery@appstate.edu
https://police.appstate.edu/clery
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
clery@appstate.edu
https://police.appstate.edu/clery
Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Background Check Statement
Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.
Eligibility for Employment
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Quick Link
https://appstate.peopleadmin.com/postings/39981
Posting Number
201502242P
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