DUTY HOURS: Open schedule based on coverage needs between 6am to 6pm (Monday - Friday).

EDUCATIONAL QUALIFICATIONS:

High School Diploma or GED preferred.

EXPERIENCE QUALIFICATIONS:

• One or more years’ experience in an office setting.
• Proficiency with Microsoft Office suite and general computer operation is required.
• Working knowledge of answering phones and greeting visitors.
• Additional Preferred Qualifications: Experience with security regulations required for working in secure buildings.

OTHER QUALIFICATIONS:

• Must have an active Secret Security Clearance.
• Must be able to successfully complete a background check and receive favorable pre-employment drug screen results.
• Must be authorized for coverage under agency insurance if operating agency vehicle, have good driving record, valid Alabama driver’s license, and/or required level of personal auto insurance.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume speech.
• Adequate ability in writing/reading.
• Ability to effectively build and maintain positive working relationships with management, customers, and peers.
• Superior listening, verbal, and written communication skills.

JOB RESPONSIBILITIES SUMMARY:

Responsible for the day-to-day operation of a reception desk or door entrance to a secure building on a military facility. Answers and responds to phone calls and e-mail messages. Checks credentials for persons entering the building and ensures that visitors are verified and annotated on a logbook and ensures that visitors are escorted into the building by the appropriate individual designed as their escort.

ESSENTIAL FUNCTIONS:

• Greets visitors at front door or from reception desk at assigned building.

• Ensures that persons entering the building have adequate credentials.
• For visitors without credentials, ensures that individuals show identification (photo ID), and sign the visitors’ log.
• Contacts staff person in the building by phone who will be escorting the visitor into the building.
• Ensures that visitors exiting the building sign out on the log and return their visitor’s pass.
• Answers phone at reception desk, and routes calls to appropriate individual.
• Reads and responds to e-mails from supervisors and customers.

WORK LOCATION: Redstone Arsenal, AL

RATE OF PAY: TBD

Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply".

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, being a veteran, female, minority or in another protected group. We are a Drug-Free Workplace.

Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.

Condition of employment may include compliance with infection prevention protocols recommended by CDC, OSHA, and other regulatory agencies.

Please Note: An email address is required to complete this online application. Please do not use a shared email account. If you do not have an individual email account, please use jobs@phoenixhsv.org.

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