Fitness Program Manager, Minneapolis, MN

Full Time, Benefits Eligible, PTO, Paid Holidays and much more

• Schedule: M-F daytime hours

• This position includes free parking downtown as well as 60% commission for personal training sales in addition to salary.

Bring your passion for fitness and be a wellbeing influencer with HealthFitness as a Fitness Program Manager at our new client site in downtown Minneapolis, MN (not far from the Foshay Tower/Nicollet Mall). This site provides an upscale fitness center amenity for their building tenants and we are looking for a talented leader to oversee the facility and programming. If you are a personable, creative and self-motivated professional with a knack for building a community across multiple tenants, please introduce yourself to our team by filling out an application.

In this role you will manage and direct all operational aspects of a midsized, multi-tenant client on-site fitness program ensuring the highest level of participation, results achievement and customer satisfaction in the delivery of programs and services while creating a community and culture in the building. Help promote and tailor programs to meet the needs of multiple tenants in a downtown culture. You will implement and instruct individual and group fitness programs onsite, provide floor supervision, fitness testing, exercise prescriptions, and orientations.

What you will be doing:

• Leads regular client meetings both onsite and virtually to ensure reporting of programming impact and client is informed about HealthFitness, client and program events, initiatives and status.
• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.
• Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives.
• Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
• Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions.
• Tracks participant and program data for measurement of individual and program goal achievement, outcomes and results; creates outcomes focused management reports based on the identified business plan goals and objectives.
• Directs the implementation of fitness center based individual and group fitness programs, health education activities, motivational programs and special events both on-site and virtually; coordinates marketing and communications to maximize program engagement on-site and virtually, bringing in HealthFitness Corporate support as appropriate. General oversight and management of Fitness Center(s) operations.
• Manages all fitness center program activities in accordance with HealthFitness operational, quality, safety and service standards on-site and virtually.
• Designs and develops outcomes focused programs and interventions including data collection and evaluation process; delivers personalized services and other programs to participants as applicable.
• Coordinates marketing and communications to maximize program engagement to multiple tenants while expanding the building community both on-site and virtually.
• Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including if applicable file transfer, processes, collaborating with related suppliers and/or storage.
• Ensures compliance is in place for all virtual programs by making sure all waivers and forms are completed.
• Other duties as needed/assigned.

What you bring with you:

• 3+ years related fitness industry experience along with certifications in personal training and/or group exercise OR an Associate’s degree or higher in a fitness related field and 1+ years of experience.
• Current Adult First Aid, CPR/AED certifications from American Heart Association, American Red Cross or American Safety & Health Institute required prior to start date.
• Industry recognized Group Exercise certification from ACE, AFAA, ACSM, NCCPT or NETA (if not current, will be required within 6 months of start date.)
• Personal Trainer certification from an industry recognized and HealthFitness approved provider (if not current, will be required within 90 days of start date.)
• Ability to lead, manage and operate a fitness center.
• Strong interpersonal and customer service skills including the ability to motivate others.
• Proven ability to build rapport and establish relationships remotely and in-person.
• Strong presentation skills & professionalism, excellent communication skills.
• Strong technical skills with proven ability to use and teach on different virtual platforms, technical savvy to think fast and troubleshoot issues.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel and Outlook.
• Proficiency in fitness assessment and exercise prescription.

Why Work at HealthFitness?

HealthFitness meets the diverse needs of our associates by offering personal and professional development, comprehensive benefits, and flexible employment opportunities. Benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

You may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 800-636-3304 or jobs@hfit.com for assistance.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

Trustmark is pleased to have earned recognition from the Chicago Tribune as a Chicago Top Workplaces Award winner for a third consecutive year.