At Anytime Fitness we are passionate about our members and the surprisingly personable experience we create! Our Club Associate will be responsible for creating a positive member experience by providing a superior level of customer service to all Anytime Fitness members, prospective members and guests.

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all office/club related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to upper management as needed.
• Assist in maintaining the neatness and cleanliness of the club.
• Ensure effective operations and cleanliness according to company standards
• Excellent verbal and nonverbal communication skills
• Excellent listening skills

Club Cleanliness and Maintenance

• Regular facility cleaning and upkeep such as mopping under equipment, trash removal, cleaning windows and mirrors, restrooms, gym floor organization and re-racking weights.
• Regular cleaning of all exercise equipment and tanning beds.

Qualifications/Requirements

• Ability to motivate and nurture others
• Strong work ethic that includes punctuality, organization, and attention to detail
• Ability to maintain a friendly, enthusiastic, and positive attitude
• Outwardly facing professional appearance
• Confidence and desire to create new relationships quickly
• Ability to quickly acquire and apply new knowledge and skills
• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Standing and walking during shift.
• Lifting and bending over

Employee Benefits

• Complimentary Membership with Tanning and Hydro Massage
• Discounts on Personal Training and Products

Job Types:

Part-time 12-16 hours mostly evenings and weekend mornings

Part-time 20+ hours with daytime, evening and weekend morning avaialbility

Pay: $11.00-$13.00 per hour to start with 60 day review

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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