Position: Executive Housekeeper
Department: Housekeeping

Reports to: General Manager
JOB SUMMARY
Oversees housekeeping and utility staff to provide a comfortable, clean and enjoyable experience for all guests. Inspects, identifies problems and coordinates with all departments as required to achieve positive economical operations in accordance with budgeted guidelines, policies and procedures.
ESSENTIAL FUNCTION

• Assists with hiring, training, coaching and counseling of all housekeeping employees in conjunction with the General Manager
• Directs activities of the housekeeping department in furnishing daily service to guest rooms and public areas
• Inspects premises, guest rooms, linen rooms, laundry rooms, public areas, restrooms, exercise rooms, lobby and other areas to ensure good standards of housekeeping
• Schedules deep cleaning programs as directed by General Manager
• Maintains a weekly inventory of all housekeeping supplies and par levels
• Originates work orders as needed for repairs to guest rooms and public areas and submits to Maintenance Engineer
• Submits the following reports to the General Manager: payroll timecards, housekeeping daily reports, monthly linen inventory and requisitions, monthly supply inventory, schedules and other reports as required by management
• Responsible for issuing all supplies and equipment for cleaning of guest rooms and other areas in accordance with house policy and procedure
• Responsible for purchasing all basic cleaning implements, supplies and equipment according to house policy and procedure
• Responsible for issuing and collecting master keys and section keys
• Responsible for making sure all cleaning agents are properly diluted according to house policy and procedure. Also ensures all containers are labeled properly according to OSHA standards
• Fully understands all safety and security procedures and is able to physically evacuate the property in an emergency
• Trains department employees in how to deal with emergency situations
• Sees that all employee rules and regulations are followed and reports any deviation to the General Manager immediately
• Adheres to Brand standards, including ensuring all housekeeping employees are in proper uniforms with name tags
• Receives and records all supplies and equipment that pertain to the housekeeping operation as approved by the General Manager.
• Keeps control of lost and found log and reviews it with the General Manager monthly
• Performs basic housekeeping functions as necessary (clean rooms, run laundry, etc…)
• Records employee performance in individual files and keeps record of daily housekeeping labor
• Promotes safety and positive guest and employee relations
• Performs other duties as assigned by management

QUALIFICATION STANDARDS

• Requires frequent bending, stooping, reaching, lifting and walking
• Works well with all departments
• Wears closed toe rubber sole shoes
• Requires lifting and pushing carts and furniture
• Must be able to operate machinery (vacuum, washer, dryer, etc…)
• Handles chemical cleaners
• Must be able to stand and walk for majority of shift
• Must be able to read, write, speak and understand English
• Maintains neatness, cleanliness and organization of work area
• Reliability and honesty essential
• Previous hotel experience required

Job Types: Full-time

Salary: $17.00 per hour or more depending on experience

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Holidays
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Boone, NC 28607: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Boone, NC 28607: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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