The Executive Director position directs day-to-day operations appropriate for a first-class senior living Community that ensures health, safety, and satisfaction of all residents with strong business acumen based on their experience in overseeing a for profit business environment. The position includes overall management of the Community in accordance with the policies, procedures and an approved annual plan, which is in compliance with all state, local, and federal rules, regulations and laws applicable to the operation and/or licensure of the Community.

UNDER NEW MANAGEMENT! POSITIVE CULTURE!

First and foremost, be a Skylark Senior Living brand and culture ambassador. It is a requirement to learn and communicate Skylark Senior Living’s Values, Mission, and Culture Keys while present in the communities.

General management responsibilities include, but are not limited to overseeing and accepting the final accountability for the following either directly or through designated staff:

• Fiscal management
• Personnel management
• Resident Care, Services and Amenities
• Occupancy development
• Public and resident relations
• Plant and Community maintenance Management
• Regulatory Compliance

1. Preparation, implementation and periodic review of an annual business plan for the Community.

2. Ensure that policies and procedures meet state regulatory guidelines and are always met; Work with Regional Director of Operations to conduct internal quality assurance departmental audits.

3. Develop and maintain systems that will effectively monitor the operation of the Community, including, but not limited to occupancy rate, income and expense, and supply/capital asset inventories.

4. Preparation of financial, occupancy development or operating reports and analyses as required and as may be requested from time-to-time.

5. Clear understanding of sales process and ability to close on a resident move-in.

6. Conduct daily walk thru of the Community to ensure all company standards are met for safety, cleanliness, employee communications, resident relations, and that the culture of a first class Community is met.

7. Ensure that all community employees report to work in a safe manner and that potentially hazardous conditions are managed. Compliance with Safety Committee Standards is required.

8. Work cooperatively in concert with management, staff and its affiliates to accomplish recognized goals and objectives.

9. Conduct monthly resident Town Hall meetings in order to gain feedback; assure all concerns are addressed and develop action plans for resolution; keep meeting minutes.

10. Conduct yourself and the business at all times so as not to detract from, or to reflect adversely on the reputation of the Community.

11. Participate in the Dining Room Ambassador Program minimum two times per week.

12. Treat as confidential any information about the customers and personnel of the Community or their business, products, techniques, methods, systems, price books, advertising, plans and policies. Employee will not, during their employment, or at any time thereafter, disclose such information, in whole or in part, to any person, firm, or corporation for any reason or purpose whatsoever as stated in the signed confidentiality agreement.

13. Perform other duties as assigned or needed.Supervisory Responsibilities This position will directly supervise approximately 5-10 department managers in the following departments: Business/Office, Sales and Marketing, Health Services, Dining Services, Activities, Housekeeping, Maintenance and indirectly supervise all employees in the Community.

14. Support, supervise and lead all staff for occupancy development with a goal of reaching and maintaining 100% resident occupancy .

15. Support, supervise and lead all department managers in recruiting, hiring, training and retaining appropriate staffing levels to support the needs of the Community.

16. Exercise professional judgment and carefully adhere to all written standards, personnel administration policies and procedures; Accurately and completely document all matters related to personnel administration for every employee of the Community.

17. Prepare and conduct monthly staff meetings; track that all staff utilize the required on-line training tools; Keep records.

18. Participate with Community managers in conducting the new hire orientations. Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Business acumen allowing for strategically and tactically operating a quality-experience senior living community in a manner consistent with best practices in a for profit business environment.
• A continuous and consistent interest in, knowledge about and competency to meet the needs of the elderly.
• An interest in, willingness to learn and ability to take initiative in developing skills in caring for the elderly consistent with the philosophy and policies of the Community.
• Loyalty to this Community.
• Leadership qualities and supervisory skills consistent with culture of Skylark Senior Living.
• The ability to be a positive and cooperative team player with peers and subordinates.
• The ability to appropriately delegate and oversee responsibility, with necessary authority, without relinquishing his/her overall responsibility and accountability for the delegated task.
• The ability to identify problems in a timely manner, develop effective resolutions to those problems and ensure implementation of the proposed resolution, confirm results and revise as necessary.
• A neat, professional, courteous manner and appearance.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• A minimum of three (3) years prior experience in a senior management position in operating a Senior Living Community or related business.
• High school diploma or equivalent and some higher education with specific training and / or certification in elder care, health administration and management activities. College degree preferred.
• Ability to obtain State specific Administrator Training Certification and licensure per state requirement.
• Must be able to speak English proficiently.

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday

COVID-19 considerations:
We are a long term healthcare facility, all staff are required to be vaccinated for Covid19 unless a medical or religious exemption is provided.

Ability to commute/relocate:

• Ashland, OR 97520: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• assisted living and memory care: 1 year (Preferred)

Work Location: One location

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