Event Operations Coordinator (Front of House Manager) Job at County of Marin, CA

County of Marin, CA San Rafael, CA

ABOUT US

ABOUT THE MARIN CENTER: As the major performing arts, events center, and fairgrounds in Marin County, Marin Center serves the community by bringing art, music, dance, and performance of all kinds to audiences around the Bay. Marin Center is comprised of the Marin Veterans’ Auditorium, the Showcase Theater, the Exhibit Hall and the Fairgrounds

ABOUT THE POSITION

Under general supervision, the Event Operations Coordinator (Front of House Manager) manages front of house operations necessary to ensure excellence in customer service, safety and comfort for all individuals who attend performances and events at the Marin Center; recruits, assigns, coordinates and provides lead direction to Assistant House Managers, Performance Attendants, Utility Workers and volunteer usher staff; oversees on-site operations of producers, exhibitors, concessionaires, security and other vendors; and performs related duties as required.

The Event Operations Coordinator is assigned to the Department of Cultural Services. The incumbent functions independently within clearly established policies and procedures as the assigned departmental representative at events to ensure operational effectiveness and to respond to emergency situations. Unusual problems or policy matters are referred to higher levels of management.

Incumbent is required to work a flexible schedule including weekends and holidays, overtime and on-call as dictated by events schedule.

Please note, this recruitment is now open and continuous. Applicants are encouraged to apply early as the recruitment could close at any time once an acceptable number of qualified applications are received.

ABOUT YOU

The Highly Qualified Candidate: Highly qualified candidates will bring a breadth of experience as a house manager and/or event coordinator in a theatre, auditorium, fairground or other public facility, and this experience will include directly managing front of house operations, overseeing safety training and protocols, developing and executing customer service protocols and procedures, and recruiting, coordinating, and managing paid and volunteer front of house staff. Strongly desired skills include strong organizational skills. the ability to plan ahead, strong written and verbal communication skills, and the ability to deal with emergency situations, and demonstrable leadership.

The minimum qualifications are: One year of house management or event coordination experience in an auditorium, theater, fairground or similar public facility.


ABOUT THE PROCESS

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list.

The eligible list established from this recruitment will be used to fill the current vacancy and all future vacancies that may occur while the list remains active. Eligible lists remain active for a minimum of six months.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.




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