Event Manager Job at St. Norbert College
St. Norbert College, a nationally-ranked, private, Catholic, liberal arts college is seeking an Event Manager. This position is responsible for overseeing all aspects of servicing customers in the meeting, conference and catering facets of the department.
Excellent benefits including 14 paid holidays, 21 vacation days in the first year of employment, 6 personal days per year, 5% retirement match (9% after the 2nd year of employment), tuition benefits and more.
Oversee personnel activities of the department, including interviewing prospective hires, scheduling of staff, conducting performance reviews, and creating training materials and programs. Mentor student supervisors for development of managerial skills and attributes. Conduct communication meetings with all support staff. - 30%
Supervise large events which involve catering and technology, meet and greet guests, and troubleshoot last minute needs while communicating throughout the event with the chefs, staff and customers. - 30%
Clean up after events, bill for services rendered and record food amounts left and/or any concerns that came up during the event. Open and close facilities or buildings, prep rooms and prepare areas receiving the guests. Assess and coordinate facility custodial needs to support cleanliness and health and safety issues. - 10%
Prep carts, setup rooms, deliver equipment, and provide operational support for all events across campus. Order any inventory supplies such as linens, liquor, specialty beverages, catering and conferencing supplies. Utilize the software to order food items not produced by the culinary team. - 10%
Maintain technology and catering equipment as well as furniture needed for events. - 10%
Required Minimum Qualifications:
Education -
Experience and Credentials -
Knowledge, Skills, and Abilities -
The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.
Equipment Used:
Computer, phone, calculator, printer/copier, and other general office equipment. Projectors, laptops, audio systems, video conferencing equipment, dish machine and various catering equipment.
Working Conditions:
Hours vary by events which may include early morning start and more than an 8 hour shift occasionally. This position works an average of 2 nights per week. Weekends required are approximately 18 per year with varying shifts.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the duties and responsibilities of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform this job.
Excellent benefits including 14 paid holidays, 21 vacation days in the first year of employment, 6 personal days per year, 5% retirement match (9% after the 2nd year of employment), tuition benefits and more.
Specific responsibilities:
Retrieve service orders from the Event Management Software and generate planning sheets on each event or daily activities. - 10%
Oversee personnel activities of the department, including interviewing prospective hires, scheduling of staff, conducting performance reviews, and creating training materials and programs. Mentor student supervisors for development of managerial skills and attributes. Conduct communication meetings with all support staff. - 30%
Supervise large events which involve catering and technology, meet and greet guests, and troubleshoot last minute needs while communicating throughout the event with the chefs, staff and customers. - 30%
Clean up after events, bill for services rendered and record food amounts left and/or any concerns that came up during the event. Open and close facilities or buildings, prep rooms and prepare areas receiving the guests. Assess and coordinate facility custodial needs to support cleanliness and health and safety issues. - 10%
Prep carts, setup rooms, deliver equipment, and provide operational support for all events across campus. Order any inventory supplies such as linens, liquor, specialty beverages, catering and conferencing supplies. Utilize the software to order food items not produced by the culinary team. - 10%
Maintain technology and catering equipment as well as furniture needed for events. - 10%
Perform additional duties as assigned and attend College required training. Regular attendance is required. Work in a manner that is aware of personal safety and the safety of others and observes safety, health and sanitation codes, regulations, or practices required by the College or governmental authority.
Supervision Exercised Over:
-
20-30 student/pool workers and a full-time Catering Assistant
-
Students workers from other areas while working events i.e. Bemis Catering and Campus Operation
Required Minimum Qualifications:
Education -
-
High School Diploma or Equivalent.
-
Bachelor’s Degree preferred.
Experience and Credentials -
-
3 years of supervisory experience preferably in a catering environment or in the food service industry.
-
Valid Driver’s License
-
Demonstrated experience working in and fostering a diverse campus environment or commitment to do so as an employee of St. Norbert College.
Knowledge, Skills, and Abilities -
-
Ability to work in a fast paced environment.
-
Ability to interact professionally with coworkers and customers, particularly in conflict situations.
-
Ability to communicate politely and resolve customer service issues.
-
Ability to multitask, meet specific deadlines, and prioritize tasks and assignments.
-
Skilled in basic math computations such as addition, subtraction, multiplication, and division.
-
Knowledge of computer programs (Microsoft Office, Google Apps) and ability to learn upgrades and new programs as needed.
-
Ability to exercise good judgement and decisions in an expeditious manner.
-
Skilled at setting a good example for others.
-
Skilled at organizing events, programs, projects and seeing them through to completion.
-
Ability to concentrate and focus in a noisy environment.
-
Ability to pass a post offer functional capacity test.
The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.
Equipment Used:
Computer, phone, calculator, printer/copier, and other general office equipment. Projectors, laptops, audio systems, video conferencing equipment, dish machine and various catering equipment.
Working Conditions:
Hours vary by events which may include early morning start and more than an 8 hour shift occasionally. This position works an average of 2 nights per week. Weekends required are approximately 18 per year with varying shifts.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the duties and responsibilities of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform this job.
-
Lifting and carrying occasionally up to 50 pounds with the majority less than 25 lbs. Will need to move within office and building and all over campus to support all events on campus. Approximately one third of the time will be spent working at your desk and sedentary. Pushing and pulling carts filled with catering supplies all over campus, 10 # vacuum, tables, chairs, kegerators, barrels of beer, portable bars, a/v carts, racks of dishes through dish machine, hot boxes, high carts with food, large tarp on heavy cart (500 pounds - team lift), panels of tarp covering gym floor (team lift -3-4 people).
Application instructions:
This position will be posted for a minimum of five days and remain open until the needs of the position are met.
Statement on Diversity, Equity and Inclusion:
St. Norbert College provides safe, inclusive, and anti-racist educational and work experiences for our faculty, staff, and students of color, congruent with our Catholic, Norbertine, and liberal arts values. Therefore, we invite candidates who have demonstrated a commitment to equity, diversity, inclusion, and belonging to join our community of teaching and learning. We are seeking to hire staff who are committed to infusing equity, diversity, inclusion, and belonging (EDIB) into their work.
The college supports educational experiences that challenge students, faculty, staff, and administrators to expand their awareness of factors that impede our appreciation of both the richness and complexity of diversity. Opportunities to confront, examine, and renegotiate our understanding of power, privilege, and inequality as they are manifested in our society will be key to these endeavors.
Exempt
Scheduled Weekly Hours:
40
The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.