Engineering Coordinator Job at Park Lane

Park Lane New York, NY 10019

Compensation Type: Hourly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:
Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on
Central Park South – has been completely reimagined as a departure from its neighbors and serves as a
unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center,
Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610
rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined
indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art
equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park.

Overview:
The Engineering Coordinator is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Coordinator will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.
Responsibilities:
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must possess basic computer skills, including, but not limited to, Microsoft Word and Lotus or Excel.
  • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
  • Ensure the hotel is in compliance with all local, state and federal laws.
  • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures, and Loss Prevention.
  • Create and post all Engineering staffs schedules.
  • Create and adhere to the annual budget for the department.
  • Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
  • Create and implement preventative maintenance program for all hotel equipment.
  • Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
  • Actively participate in energy conservation programs.
  • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
  • Ensure compliance with the Americans with Disabilities Act (ADA).
  • Assist with the administration of all vendor contracts controlled by the engineering department.
  • Ensure that room maintenance requests are handled in a prompt and courteous manner.
  • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
  • Assist as necessary with special projects and renovations.
  • Support and participate in all Highgate Hotel programs.
  • Lead and/or participate in Highgate Hotel Safety Committee
  • Answers telephone and two-way radio monitoring and acting on each request as appropriate and dispatching appropriate personnel.
  • Must maintain constant communication with other departments Monitor room status, out-of-order, out-of-service, discrepant, show rooms and VIP rooms filling out PM report as necessary and getting supervisor approval.

Qualifications:
  • High school diploma or equivalent education required.
  • Must be able to sit at a desk for up to 6 hours per day. Walking and standing are required the rest of the working day.
  • Must be able to lift up to 25 lbs. occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Must have prior experience or training in Microsoft Word and Lotus 1-2-3 or Excel. Minimum five years office experience as an Administrative Assistant in an engineering department required.
  • Long hours sometimes required.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

Salary - $20-$25 per hour.




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