Eligibility Technician (PRC Eligibility Technician) (3389-12) Job at Hamilton County, Ohio
Hamilton County, Ohio Cincinnati, OH 45202
$18.74 an hour
Eligibility Technician (PRC Eligibility Technician) (3389-12) Multiple Vacancies
Highly Competitive Employee Benefits Package and Generous Paid Time Off
11 Paid Holidays, Immediately Begin Accruing Paid Vacation, Earned Personal Days, and Paid Parental Leave.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
Deadline to Apply: Open Until Filled
Work Location: Hamilton County Job and Family Services 222 East Central Parkway Cincinnati, OH 45202
Work Hours: 80 Hours Bi-Weekly
Hourly Salary: $18.74
NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: Inventory of Criminal Offenses Ruling Out Consideration for Hire. Convictions from this list may disqualify a candidate for employment with HCJFS.
Requirements (Education, Experience, Licensure, Certification):
- An associate degree or the equivalent of an associate degree (at least 94 quarter credit hours or the equivalent in semester/trimester hours) with at least one 3-hour course in each of the following: interviewing, office/information technology, basic mathematics, public relations, communications and 9 credit hours in English which must include basic grammar, writing skills and composition; or 2 years' experience in public contact work involving interviewing and collecting, organizing, analyzing and interpreting complex data; or equivalent.
- All candidates must be able to demonstrate strong oral and written communication skills and strong interpersonal relations skills.
POSITIONS SUPERVISED
: None
KNOWLEDGE, SKILLS AND ABILITIES
: (*Indicates developed after employment)
Knowledge of: budgeting, human relations, office practices and procedures; agency policies and procedures*; interviewing, community services.
Ability to: carry out detailed but basic written and oral instructions; deal with problems involving several variables in a familiar context; apply principles to solve practical everyday problems; define problems, collect data, establish facts and draw valid conclusions, add, subtract, multiply and divide whole numbers; comprehend short sentences with basic, concrete vocabulary; maintain accurate records; gather, collate and classify information about data, people, or things, answer routine telephone inquiries from public; ability to operate within a teamwork approach to achieve unit goals.
Skill in: agency networked personal computer software and program operating systems.
LICENSURE AND CERTIFICATION REQUIREMENTS
: None
Job Duties (Summary):
- Interviews applicants/ recipients to determine their eligibility for public assistance, including, but not limited to, Ohio Works First, Medicaid, nursing home, supplemental and emergency assistance, foster care, food, medical, and financial assistance through office or home visits; computes budgets; verifies all documentation submitted to support request for assistance in accordance with public assistance guidelines; approves or denies applications; explains to recipient their rights, income maintenance procedures and programs and other available welfare services; refers applicants and recipients to other welfare units, community and/or governmental agencies when appropriate (e.g., child care, work activity programs, social services, Bureau of Employment Services, Social Security); collects comprehensive data and complete data and enters such in applicable state and local systems; processes change to cases that occur in between interviews, including, but not limited to initiating sanctions, reviewing new hire, matches, adding individual to case, process mail, etc.
- Receives and investigates complaints concerning lost, stolen or undelivered assistance checks; prepares and maintains case records regarding applicant/ recipient eligibility status for assistance programs to include address changes, household composition, assistance needs, resources and income and other necessary entries; prepares notification letters informing recipient of suspension, reduction or termination of assistance; prepares and refers form to investigation unit to report cases of suspected fraud or over issuance; processes CRISE alerts; assists applicants and recipients in completing assistance or hearing appeal forms; appears with client in hearing or prepares summaries and appears in hearing upon request; processes corrections in cases identified by quality control; answers routine inquiries either by telephone or correspondence; trouble shoots and/or resolves data systems inconsistencies; completes special data assignments.
- Performs other related duties as assigned.
- Attends necessary training as required.
BACKGROUND CHECKS REQUIRED:
Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:
Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:
- SACWIS
- State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years,
- Ohio Bureau of Criminal Identification Investigation (BCI)
- FBI
- National Sex Offender Registry Search
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