Electrical Mechanical Support Technician

• Traveling up to 45% domestically and internationally is required
• Pay is $30 to $42 hourly
• A related degree, five years of technical product support experience in a manufacturing environment and two years of Micrologix installation experience are required
• Must be a United States citizen or Green Card holder
• No remote
• Full-time
• Permanent W-2 employee
• Full benefits
• No relocation
• Brown Deer, Wisconsin area

This full-time, permanent Electrical Mechanical Support Technician career opportunity is at a financially stable, employee-owned company that created their dynamic industry. The company gifts employees company stock. An annual discretionary bonus and a 401k Plan are provided. The company values the culture and has recently implemented their core values. They have also recently implemented their Entrepreneurial Operating System for short-term and long-term growth plans. They are proactive in the products they provide customers both now and for the future. The company has recently added a building and remodeled the existing facilities. Growth is unlimited here. The company is making flexibility a priority with potential flexible work hours and work from home possibilities. The environment is fast-paced and challenging. The work is interesting, challenging and not tedious as every machine manufactured is custom. Projects are unique and interesting. A new software conversion to SolidWorks from AutoCAD is on the horizon.

The duties and responsibilities of the successful candidate will include the following:

• Acting on calls from and providing assistance to dealers, engineers, installers, customers, technicians, users and customer support staff
• Aiding in support and troubleshooting of complex problems
• Accessing company products remotely to troubleshoot
• Performing pre-shipment tests
• Traveling up to 45% to customer job sites to help troubleshoot because no one else is able to figure it out
• Programming PLCs
• Creating training materials and training others
• Providing rotating after hours support

The background of the successful candidate must include the following to be considered for this position:

• A related degree
• Five years of technical product support experience in a manufacturing environment
• Five years of experience understanding various schematics
• Two years of Micrologix installation experience
• Possess the ability to troubleshoot and repair PLCs
• Possess the ability to troubleshoot and repair electrical, mechanical, and hydraulics
• A solid work history
• A US citizen or possess a green card
• A residence within 45 minutes