Requisition No: 801821

Agency: Economic Opportunity

Working Title: 801821 - DVOP GOVERNMENT OPERATIONS CONSULTANT II - 40045011

Position Number: 40045011

Salary: $40,739.82

Posting Closing Date: 05/24/2023

Re-Advertisement – Previous applicants will be considered and need not reapply.

Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let DEO’s mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

This position serves as a Disabled Veterans’ Outreach Program (DVOP) Specialist responsible for providing outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor. Confer with supervisor to assist in identifying improvement processes and develop solutions for JVSG program.

Performs duties set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 03-14 and VPL 03-14 Changes 1 & 2 through a case management process. The following duties are included in this code:

• Consults with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP.
• Conducts comprehensive and specialized assessments to eligible persons and develops an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency.
• Provides individualized case management to eligible veterans and eligible spouses with significant barriers to employment (SBEs), including: supervising group career counseling to promulgate knowledge of veteran resources and local initiatives created to address barriers limiting employment opportunities and to promote peer support; conducting individual counseling and career planning with a goal of long term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training.
• Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management.
• Coordinates with the U.S. Department of Veterans Affairs (VA) Intensive Service Coordinator (ISC) to provide case management assistance to Vocational Readiness and Employment (VR&E), (Chapter 31) special disabled Veterans and other Veterans with SBEs.
• Assures compliance inside the Department of Economic Opportunity (DEO) management information system by recording accurate and complete case management activities and case notes.
• Reviews programs, services, forms, reports, analyzes data for compliance with state and federal statutes, policy and regulations and confers with management and users to identify problems and improvements.
• Mentors new DVOP specialists, VA Work Study students (internship students), and SkillBridge interns on procedures, forms, and reports according to organizational policy.
• Provides outreach to local organizations, such as, but not limited to local colleges, technical training centers, apprenticeship programs, and community based (non-profit - including faith-based) to educate the organizations serving Veterans on how to identify veterans with SBEs’ and to refer veterans to the Disabled Veterans Outreach Program Specialist located at the Career Center for services.
• Performs other veteran duties IAW the Jobs for Veterans State Grants as required.

The Difference You Will Make:

You will assist in helping Floridians obtain wage replacement benefits for qualified individuals who are out of work through no fault of their own. Your knowledge and skills will be utilized to help our citizens. DEO is a fast-paced work environment in which critical thinking and prioritizing is a must.

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with

DEO’s Vision and Mission, the employee:

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Miami-Dade County the most southern portion of the main land of Florida. According to a 2019 census report, the county had a population of 2,716,940, making it the most populous county in Florida and the seventh-most populous county in the United States. It is also Florida's third largest county in terms of land area, with 1,946 square miles (5,040 km2). The county seat is Miami, the principal city in South Florida.

Miami-Dade County is one of the three counties in South Florida that make up the Miami metropolitan area, which was home to an estimated 6,198,782 people in 2018. By population, Miami-Dade is the largest majority-minority county in the United States with over 69.4% of the population being of Hispanic and Latino descent.

The county is home to 34 incorporated cities and many unincorporated areas. The northern, central and eastern portions of the county are heavily urbanized with many high-rise buildings along the coastline, including South Florida's central business district, Downtown Miami. Southern Miami-Dade County includes the Redland and Homestead areas, which make up the agricultural economy of the region. Agricultural Redland makes up roughly one third of Miami-Dade County's inhabited land area, and is sparsely populated a stark contrast to the densely populated, urban northern portion of the county.

Miami Dade County includes portions of two national parks. Everglades National Park to the west, which is inhabited by the Miccosukee Indians and to the east, you will find Biscayne National Park and Aquatic Preserve.

We are known for some of the state’s best-known beaches including Miami Beach and its famous Art Deco hotel district. Haulover Beach regularly hosts kite-making workshops and sells kites, which are perfect to fly in the grassy area overlooking Biscayne Bay. Bal Harbour Beach is a laid-back stretch of sand is fringed with luxury condominiums and five-star hotels, has a jogging path winds around the mile-long beach, shaded by palms. Anglers often fall in love the jetty at north end of beach which tourists and locals alike can be found in the tiny cafes in the nearby Town of Surfside or the elegant bistros in Bal Harbour Shops on any given day of the week. Surfside Beach is one of the few beaches in Miami Dade County that has no commercial properties encroaching on the sand – no hotels, no shops, no restaurants blocking the mile long view of the lovely sand beach.

Your Official Miami and Miami Beach Guide (miamiandbeaches.com)

Miami-Dade County (miamidade.gov)

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

• State Group Insurance coverage options+ Retirement plan options, including employer

(health, life, dental, vision, and other supplemental options) contributions (FYI, please click www.myfrs.com)

• Nine paid holidays and a Personal Holiday each year Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required) Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities) Ongoing comprehensive training provided
• Career Growth Highly skilled, professional environment

+For a more complete list of benefits, visit www.mybenefits.myflorida.com.

ADDITIONAL INFORMATION:

At DEO, we salute our heroes. We are honored to have the opportunity to support our nation’s veterans and their family members by encouraging them to apply for positions at DEO that fit their skill sets. Let DEO’s mission become yours.

This position’s advertisement may also be viewed by registering on the Employ Florida website at http://www.employflorida.com/.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

If you think you have been subjected to unlawful discrimination, you may file a complaint within 180 days from the date of the alleged violation with either the recipient’s Equal Opportunity Officer, or the Director, Civil Rights Center:

• Equal Opportunity Officer, Department of Economic Opportunity, Caldwell Building – MSC 150, 107 East Madison Street, Tallahassee, FL 32399-4129; or
• Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123, Washington, DC 20210.

Pay: $40,739.82

THIS IS A VETERAN FUNDED POSITION. Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.) Applicants claiming veteran preference must provide a copy of their DD-214 Member 4 copy and when claiming disabled veteran preference must provide a copy of their DD-214 Member 4 copy AND statement of disability from the Veteran's Administration. Applicants applying must ensure that required military documents, DD-214 Member 4 copy and CURRENT U.S. Department of Veterans' Affairs (VA) statement of disability letter are submitted prior to closure of job announcement.

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

The Disabled Veterans’ Outreach Program (DVOP) Specialist will provide outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor.

THIS POSITION HAS THE FOLLOWING MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons (i.e. Federal Bonding program, Federal Work Opportunity Tax Credit Eligibility, etc.).
• Knowledge of the laws governing veterans’ preference in employment and workforce services.
• Knowledge of veterans’ re-employment rights.
• Knowledge of entitlement and priorities of veterans for medical and surgical services in veteran hospitals.
• Working knowledge using Microsoft Office applications, including Word, Excel, PowerPoint
• Knowledge of basic sales principles and skills
• Knowledge of workforce plans and business/management principles
• Knowledge of the principles and techniques of effective communication.
• Knowledge of the principles and techniques of effective customer service.
• Knowledge of the basic principles of counseling and case management.
• Skilled in group presentations or workshop instruction and/or facilitation.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Ability to provide excellent customer service
• Ability to promote and market the Career Center
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to work effectively as part of a team.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize problem-solving techniques.
• Ability to conduct effective interviews.
• Ability to work independently by planning, organizing and coordinating work assignments.
• Ability to prepare reports to include recording, evaluating and analyzing data
• Ability to understand and apply applicable rules, regulations, policies and procedures.

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THE HIRED CANDIDATE WILL BE RESPONSIBLE FOR THE FOLLOWING

This position serves as a Disabled Veterans’ Outreach Program (DVOP) Specialist responsible for providing outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor. Confer with supervisor to assist in identifying improvement processes and develop solutions for JVSG program.

Performs duties set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 03-14 and VPL 03-14 Changes 1 & 2 through a case management process. The following duties are included in this code:

Consults with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP.

Conducts comprehensive and specialized assessments to eligible persons and develops an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency.

Provides individualized case management to eligible veterans and eligible spouses with significant barriers to employment (SBEs), including: supervising group career counseling to promulgate knowledge of veteran resources and local initiatives created to address barriers limiting employment opportunities and to promote peer support; conducting individual counseling and career planning with a goal of long term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training.

Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management.

Coordinates with the U.S. Department of Veterans Affairs (VA) Intensive Service Coordinator (ISC) to provide case management assistance to Vocational Readiness and Employment (VR&E), (Chapter 31) special disabled Veterans and other Veterans with SBEs.

Assures compliance inside the Department of Economic Opportunity (DEO) management information system by recording accurate and complete case management activities and case notes.

Reviews programs, services, forms, reports, analyzes data for compliance with state and federal statutes, policy and regulations and confers with management and users to identify problems and improvements.

Mentors new DVOP specialists, VA Work Study students (internship students), and SkillBridge interns on procedures, forms, and reports according to organizational policy.

Provides outreach to local organizations, such as, but not limited to local colleges, technical training centers, apprenticeship programs, and community based (non-profit - including faith-based) to educate the organizations serving Veterans on how to identify veterans with SBEs’ and to refer veterans to the Disabled Veterans Outreach Program Specialist located at the Career Center for services.

Performs other veteran duties IAW the Jobs for Veterans State Grants as required.

OTHER REQUIREMENTS THAT MAY BE REQUIRED FOR THE POSITION

• Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.) Applicants applying via the Internet must ensure that required military documentation, DD form 214 and/or current US Department of Veterans’’ Affairs (VA)/ Defense letter reflecting character of discharge is submitted prior to closure of job announcement.
• Must become certified as a Workforce Development Professional (Tier 1) within 12 months of appointment.
• Required to travel locally and must furnish own transportation.
• The incumbent may be required to work weekends or after regular work hours at job fairs, or community meetings.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.