Bone Bank Allografts is the distributor of the SteriGraft® line of high-quality bone and soft tissue allografts to medical professionals. BBA became a part of Globus Medical in 2014 and has continued to help doctors and their patients with over 1 million successful transplantations. Join us!

Position Summary:

The Donor Services Liaison is responsible for recovery agency management, screening of donations, and reporting of donor records review and closure.

Job Responsibilities:

• Establish a goal of increasing the average MS donor (for Ages 18-65) number/month by 50% or more in 2023.
• Cultivate and manage the relationships with new and existing recovery agencies including prospecting, communications, reporting, training coordination, and negotiations.
• Maintain the Donor Services database from which a monthly status report can be generated showing actual progress vs goals, and present to the Senior Management Team.
• Assist with creating and managing the annual Donor Services Plan.
• Improve or set up a “Donor Screening Hotline” to ensure all calls are answered and returned in a timely manner to increase donor numbers and improve the efficiency of Donor screening, as well as improve the established relationships with our recovery organizations.
• Implement a reporting system for screeners.
• Understand medical records and their content, as well as the significance of disease processes and physiology of the patients.
• Identify areas of documentation needing further clarification to improve process flow, document trends by recovery agency, and ancillary services for future in-service sessions, to ensure proper revision of problematic processes, forms.
• Perform other duties as assigned by Supervisor.
• Adhere to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
• Ensure Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
• Represent the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties of Globus.

Qualifications:

• Associates degree in medical discipline or its equivalent required. Bachelor’s degree preferred.
• Previous experience in a leadership role required.
• At least 7-years of tissue bank experience in all disciplines, including but not limited to donor screening, recovery, processing and distribution, is required.
• CTBS Certification is required and must be maintained.

Skills & Abilities:

• Must have basic computer knowledge and skills with Microsoft office Word and Excel.
• Demonstrate organizational skills with the ability to multitask and attention to detail.
• Extensive knowledge of industry participants and program relationships.
• Identify opportunities and create a road-map for a BBA Recovery Agency.
• Participate in AATB committees and task force as deemed appropriate.
• Assist the supervisor in hiring, counseling, and setting up training programs.

Expected Hours of Work:

• Expected hours of work are Monday through Friday, 7:30 AM to 12:30 PM or 3 full days a week in office.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/ or move up to 15 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.