STORE GOALS: Achieves store goals by driving sales through visual merchandising, market events, and customer experience. Executes receiving Inventory and cash control with accuracy. Controls and minimizes shrink. Maintains payroll within budgetary guidance. Possesses business acumen by demonstrating financial and operational understanding of the organization. Communicates KPI’s (Key Performance Indicators) to the team through effective use of the daily sales planner and team touch bases/meetings.

CUSTOMER FOCUS: Maintains a customer-centric focus. Ensures Assistant Managers, Keyholders & Cannabis Consultants are knowledgeable, helpful, and able to efficiently carry-out the store functions. Provides co-workers the tools necessary to ensure customer satisfaction. Delivers positive resolutions to challenges and complaints from customers.

TRAINING AND DEVELOPMENT: Trains and develops Assistant Store Managers and all store employees. Oversees and executes successful staffing strategies. Networks to build a pipeline of potential new associates. Recruits and retains qualified Cannabis Consultants to ensure staffing needs are consistently met. Holds poor performing managers and Cannabis Consultants accountable through conversation and documentation. Provides staff with growth opportunities through consistent coaching.

STORE PRESENTATION: Ensures store is properly merchandised and up to company’s visual standards. Merchandises store with a results-oriented mindset in order to drive key metrics. Makes visual merchandising decisions based on the needs of their customers. Executes floorset directives in a timely and effective manner. Keeps store’s product level high by ensuring new shipment is quickly processed and placed on floor.

COMMUNICATION: Coaches, confronts, and counsels Assistant Manager, Keyholders & Cannabis Consultants to improve overall performance. Inform and direct Dispensary Employees daily on the evolving needs of the business through clear and concise direction. Follows up with team to ensure projects were properly executed. Communicates store information with the District Manager.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans and providing direction and guidance on applying these in executing business processes and practices

Must have knowledge or experience in these skill sets:

* Must have a Passion for sharing the Benefits of Cannabis

* Cannabis Knowledge in Terpenes & Cannabinoids

• Strong ability to manage client & company expectations
• Able to analyze reports to find opportunities and celebrate the successes for employee productivity
• Executing sales objectives
• Making professional decisions in a fast paced environment
• Cultivating positive interactions and relationships with teams, leaders & management
• Developing ways to improve customer experience and build brand loyalty
• Ability to analyze data & sales statistics and translate the results into better solutions
• Self motivates and self directed
• Experience in preparing and presenting quarterly goals & forecast for future growth

Directly Reports to: District Manager

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Glendive, MT: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 4 years (Preferred)

Work Location: In person

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