Director of Testing Services - Hickory Job at Appalachian State University
Posting Details
Request to Recruit
Location
Hickory, NC
Faculty Rank
No
Provide Rank
N/A
Position Number
097191
Department
Student Learning Center - 202120
Description of University
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Position Summary Information
Minimum Qualifications
- Master’s degree in higher education administration, student personnel, or a related field (or a combination of education and experience).
- Standardized testing experience and the ability to successfully pass multiple test center certification examinations as prescribed in contracts with various testing companies.
License/Certification Required
N/A
Preferred Qualifications
N/A
Essential Duties and Responsibilities
The mission of this new Office of Testing Services is to provide high-quality testing and assessment services that observe the National College Testing Association (NCTA) professional testing standards and guidelines in order to successfully meet the growing needs of our students, faculty, administration, and community.
The Director of Testing Services will be responsible for the following as they establish a new Testing Center at the Appalachian State University Hickory campus:
The Director of Testing Services will be responsible for the following as they establish a new Testing Center at the Appalachian State University Hickory campus:
- Responsible for the daily operation of the Test Center by providing administrative and technical support, test administration, and computer troubleshooting while maintaining a high level of customer service, confidentiality, and test security.
- Ensure adequate and accessible facilities, equipment, and technology to support programs, services, and students.
- Develop, maintain, and continuously improve Testing Center programs and services consistent with changing client needs and evolving institutional priorities.
- Coordinates and supervises the administration of national testing programs in which the institution participates.
- Establish and maintain policies and procedures for effective and efficient use of testing services.
- Collaborate with IT staff to assure the proper maintenance, viability, and functioning of technologies needed to administer, report, and monitor testing services. Implement safety and security procedures that protect academic integrity.
- Collect and analyze customer satisfaction, usage, placement, outcomes assessment, and related data to improve Testing Center services.
- Manage the collection, security, and accounting of fees and contract revenue collected by the Testing Center.
- Manage Testing Center budgets while working with the University Program Associate in the reconciliation and approval of the monthly budget and financial data.
- Manages annual testing calendar.
- Supervises SHRA employees, including their schedule, evaluations, and all Human Resources employment actions.
Type of Position
Full Time Position
Staff/Non-Faculty
Staff/Non-Faculty
Appointment Type
1.0
Work Schedule/Hours
Monday - Friday, 8:00am - 5:00pm; and other hours as testing schedule demands.
Number of Hours Per Week
40
Number of Months Per Year
12
Mandatory Staff
No
Suggested Salary Range
45,000-50,000
Physical Demands of Position
Typical physical demands of professional position within university office area.
Posting Details Information
Posting Date
12/20/2022
Closing Date
03/06/2023
Open Until Filled
No
Evaluation of Applications Begins
01/30/2023
Proposed Date of Hire
02/20/2023
Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:
- Cover Letter
- Resume
- List of three professional references with contact information
Search Chair Name
Lee Cope
Search Chair Email
copeiial@appstate.edu
Disability Accommodation Information
Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or maxeymr@appstate.edu.
AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Clery Act:
Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Background Check Statement
Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.
Eligibility for Employment
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed. This position may or may not be eligible for H-1B sponsorship; EHRA positions are evaluated on a case-by-case basis. To request further information about sponsorship for this position, please contact International Student and Scholar Services and Outreach at
issso@appstate.edu
Quick Link
https://appstate.peopleadmin.com/postings/37784
Posting Number
201501083P
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