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Join the 30-year-old company turned start-up that is making waves in Hospitality!

With forty one hotels and resorts and home offices in Los Angeles and Waikiki, Springboard Hospitality has reinvented itself from a successful thirty-year legacy in small-scale hospitality management. Join us as we launch our next thirty years (and beyond) as the leader in independent and soft-branded lifestyle hotels.

Be a part of a team that values innovative thinkers from diverse backgrounds to help define a new intersection of bold ideas and problem solvers.

With properties in ten U.S. states, we’re known for seamlessly navigating vital asset operations, from revenue management and human resources to marketing, food and beverage, and more. At Springboard, we emphasize the importance of progressive innovation as an integral component to our success.

Springboard has undergone a process of identifying five key words that define our essential characteristics. It is our belief that others who also identify with these key words as mirror images of themselves, have untapped potential to help create an innovative hotel management company while being their best selves each and every day. Those five words are...

PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE

People & Culture Director

More efficiency. More innovation. More edge.

You are a great communicator. You make complex things, like labor laws and workplace trends, simple. You can talk the language of every department.

You are a business partner and sometimes referred to as the conscience of the group.

Your team looks up to you and see the culture you are charged with building and embedding?

Are you our future PEOPLE & CULTURE DIRECTOR?

Here’s what the job would look like:

As the People and Culture Director (PCD) you will coordinate, administer and report on various people and culture programs, system and procedures to aid in the attraction, retention and motivation of associates in accordance with policies, procedures and government laws and regulations while promoting a safe, fair, positive work environment. You will be responsible for all recruiting, hiring and daily administration of various salary, benefit, government and associate relations programs. You will also recommend and implement procedural/process changes.

Here are your job responsibilities:

• Over-see all recruiting, screening, interviewing, performing reference checks and coordinating department interviews for management and hourly candidates to ensure quality hires and compliance with federal, state and local laws and regulations. Manage the employment process from recruitment to hiring, including Visa application and related advertising and documentation.
• Manage and implement the various team member relations and in-house training programs to ensure consistent administration & reduce turnover, provide open communications and promote a positive and pro-associate work environment. Advocate the Guarantee of Fair Treatment Policy.
• To manage, direct and monitor the associate assets of the company, perpetuating an environment that is profitable, while meeting all health, safety and sanitation needs.
• Oversee HRIS Profile administration. Review Payroll Action Reports & input/update HRIS of new hires, make daily changes to ensure accurate, up to date information is available for payroll and management.
• Supervise the administration of team member benefit programs act as the intermediary with the insurance and 401 K plan administrators, reconcile all monthly billing to in house roster, and coordinate and control all benefit audits including group health insurance, COBRA, vacation, sick, PTO (Paid Time Off), leave of absences, jury duty pay and retirement plan.
• Conduct management and associate orientation to introduce the associate to the hotel/company and ensure the appropriate information is disseminated & the appropriate forms are completed & processed: to include but not limited to, new hire forms, the completion of immigration forms, tax forms, benefit enroll forms & an overview to the Handbook and associate policies.
• Maintain associate records, files and the People and Culture office systems. Compile various corporate and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.
• Notify all managers monthly of reviews due & track completed reviews to ensure they are given in a timely manner.
• Bring all sensitive associate-related information to the attention of the General Manager in all instances to limit liability.
• Position the hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow. Work with local agencies to obtain best qualified candidates at competitive wages.
• Process People & Culture (Human Resources-HR) forms and respond to written and oral inquiries regarding verification of employment, wages, unemployment compensation & worker's compensation claims, in a manner which is consistent and ensure that liability is minimized.

OLS Hotels & Resorts, dba Springboard Hospitality is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.

Here are additional duties:

• Actively lead Safety Committee of the property.
• Act as a facilitator in the Quality Assurance Committee.
• Assist in the competitive wage & benefit survey annually.
• Keep associate bulletin boards current, including, but not limited to: post memos, pictures of associate events, loss prevention materials.
• Perform special projects as assigned.
• Maintain checkbook accounting for H.R. related expense in associate-relations, staff training, and recruitment advertising. Ensure purchase orders are completed for all purchases.
• Conduct exit interviews, track trends and complete turnover report in an accurate, timely manner
• Assist with special projects as needed.

Our expectations from you are the following:

• Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and OLS Rules of Conduct.
• Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for associates as well as guests.
• Report any unusual occurrences and/or request to the General Manager.

Read and abide by all the regulations and rules of conduct stated in the associate handbook

These are what the job requires:

Education: Four-year college degree or equivalent /education experience.

Experience: Experience is required with this company or other organization(s) for one to two years in hotel, human resources or related position.

Skills and Abilities:

• Must have basic PC knowledge, minimum typing speed of 40 wpm, ability to write and communicate professionally, bi-lingual fluency a plus.
• Must be hospitality oriented and possess the ability to work under pressure.
• Should possess the ability to complete multiple tasks simultaneously.
• Requires thorough knowledge of a technical field or the practices and procedures of a professional field in order to perform non-repetitive analytical work.
• May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
• May require supervision/management skills.
• Bilingual in Spanish a plus

No. of associates supervised: 2-4

Travel required: Ability to drive and/or commute to and from other properties.

Hours Required: Forty-Fifty per week; schedule may vary according to business needs