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Director of Human Resources Job at Maximus

Maximus Remote

Job Information

  • Date Posted
    2024-06-07
  • Location
    Remote
  • Job Title
    Director of Human Resources
  • Gender
    Both
Job Description Summary:
The Director of Human Resources is responsible for partnering with business leaders to ensure the development and delivery of strategic HR processes and tactical solutions to support business development, team member acquisition, engagement, development and retention, and overall organizational effectiveness.

Essential Duties / Responsibilities:

  • Acts as a key advisor to Vice President, Project Directors, and senior leadership team. Participates on leadership team for the development and execution of business strategies and goals.
  • Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
  • Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.
  • Directs recruitment, staffing and onboarding to attract a talented, diverse workforce and ensure compliance with MAXIMUS policies, federal and state laws including USDOL, EEOC, OFCCP and NYSDOL.
  • Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
  • Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
  • Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.
  • Accomplishes special project results by identifying and clarifying issues and priorities, communicating and coordinating requirements, expediting fulfillment, evaluating milestone accomplishments, evaluating optional courses of action, and changing assumptions and direction.
  • Leads compensation processes for internal equity, external competitiveness and differentiation through pay for performance including Focal Point and Bonus programs.
  • Participates in the development and administration of benefits programs, compliance initiatives, HRIS and reporting functions.
  • Develops and implements communication programs designed to engage the workforce to focus on key strategies and priorities.
  • Develops and implements employee relations, performance management and succession plans for organizational effectiveness. Coaches and counsels leadership on policy matters and investigates and advises on compliance issues. Leads separation process.
  • Leads employee health and safety processes for positive outcomes and oversees compliance with OSHA, Workers’ Comp and Disability programs.
  • Manages Human Resources Team to meet and exceed organizational objectives. Utilize competency-based models to develop, evaluate and compensate Human Resources staff.
  • Identify, develop, and analyze critical employee information reports to identify employee related trends and solutions important in achieving business goals.
  • Ensures the accuracy of Workday, iCIMS and other human resources tools by working closely with corporate Human Resources.
  • Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
  • Identifies critical human resource and organizational issues and takes appropriate actions to develop and implement solutions.
  • Responsible for adhering to established safety standards.
  • Meets all standards established for this position as outlined in the attached performance criteria.
  • Perform other duties as may be assigned by management.

Requirements:



  • Bachelor’s degree from an accredited college or university or equivalent experience
  • Advanced degree preferred. Preferred field of study in human resources, management, or organizational development.
  • 10 years of related human resources experience
  • 10 years of leadership/management experience
  • 5-10 years of experience working with clinical based programs preferred
  • 5-10 years of experience working in a call center-based environment preferred
  • 5-10 years of experience working with companies that engage in telecommuting programs preferred
  • 5-10 years of experience working directly with Clinical Managed Service Providers and utilizing as a staffing partner model.
  • Ability to work in a team environment, problem solving at both the management and employee levels, multi-tasking, setting priorities and ability to work under pressure in a fast-paced environment
  • Ability to establish strong relationships with management and influence same to take action on human resources initiatives
  • Fundamental understanding of business acumen and financial terms, processes, and objectives
  • Strong analytical, writing and communication skills required
  • Solid communication and interpersonal skills
  • Proficient in Microsoft Office Suite
  • SPHR or PHR Certification preferred
Job Summary:

Essential Duties and Responsibilities:
  • Act as a key advisor to the VP of Operations and other direct staff.
  • Participate in the development of Project business strategies and goals.
  • Implement business strategies and goals into human resources initiatives.
  • Direct recruitment and hiring efforts to ensure compliance with Maximus policies, federal and state laws.
  • Participate in the development and administration of benefits programs, compensation structures, compliance and reporting functions, performance management, new hire orientation, and employee relations.

Minimum Requirements:
  • Bachelor's degree.
  • 10-12 years experience.

MAXIMUS Introduction: Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement: EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency: Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max: USD $175,000.00/Yr. Posted Min: USD $78,300.00/Yr.



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