DIR, REGNL OPERATIONS I Job at Wolfgang Puck Catering
Salary:$150,000 to $160,000
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.
"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck
Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Success on our team starts with our culture:
- We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
- A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
- Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
- We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
- We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
- We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
- Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.
“I can have the best food, but if we don’t have good people, it won’t get you very far.”
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.
Job Summary
Working as the Regional Operations Director, you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region.
Key Responsibilities:
- Plans and directs the operation of the assigned accounts in support the Key Performance Indicators
- Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members
- Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts
- Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction
- Participates in the sales process for the acquisition of new business
- Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals
- Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources
- Interfaces with existing clients to maintain client satisfaction and account retention
- Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors
- Interfaces with legal and human resources to obtain procedures for various customer and employee related charges
- Conducts appropriate annual and semi-annual performance evaluations
- Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline
- Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact
- Participates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followed
- Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources
Preferred Qualifications:
- Bachelor’s degree in Business or Health Care related field, or equivalent degree or equivalent related experience
- Proven ability to manage a team of six or more?manager-level?team members
- Minimum of?two years’ experience in multi-unit foodservice management
- Experience with multi-unit foodservice management?with a combined managed volume of $3 million or greater
- Strong track record of driving?customer satisfaction
- Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
- Proven ability to mentor and develop team members
- Excellent written and verbal communication skills
Apply to Wolfgang Puck today!
Wolfgang Puck Catering is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Associates at Wolfgang Puck Catering are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1145368
Wolfgang Puck Catering
Gina Barbish
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