DevOps Manager Job at Pacific Dental Services
Now is the time to join Pacific Dental Services. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The Manager, Cloud Automation & Engineering (DevOps) manages and oversees the Cloud Automaton, Engineering & DevOps team. Designs, builds, and maintains a stable and efficient infrastructure to optimize service delivery across production, QA, and Dev environments. Key responsibilities include monitoring, troubleshooting, and continuous integration, packaging, and deployment of code. Implements automated infrastructure capabilities like backups, security tools, monitoring, creating and standardizing Infrastructure as Code (IaC).
Additionally, creating automation templates, standards and out of the box tools to create a consistent DevOps approach to improve all phases of the process and ensure end-to-end quality across functions. Knowledge of deployment/configuration management tools like Atlassian Bitbucket Pipelines, Bamboo, Jenkins, Maven, Puppet, HashiCorp Terraform, or Ansible is required. Utilizes version control tools like GIT, Bitbucket and AWS CodeDeploy.
Experienced with core cloud infrastructure especially AWS, Azure. Knowledge of auto-scaling, self-updating, self-repairing, including managing change control and configuration management. Knowledge of core network infrastructure, database, cloud and data center operations. Strong knowledge of Linux and/or Windows OS. Experience with programming and scripting with languages like Python, Perl, Bash, PHP, Java, SQL, or C#.
This role manages a team of 5 team members in the day-to-day performance of their jobs, performance reviews and meeting organization imperatives.
Responsibilities
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Will be responsible for monitoring server and application performance using one or more Application Performance Monitoring tools: New Relic, Dynatrace, App dynamics.
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Will be responsible for CI/CD pipeline build, improvement, and management.
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Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructure.
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Take full ownership of the DevOps discipline and be responsible for managing all server/infrastructure related issues.
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Must exhibit a high-level end-to-end understanding of web application design, construction, testing, deployment, and delivery.
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Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e., logging, monitoring and alerting).
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Create and define monitoring operational standards and configurations.
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Support and troubleshoot scalability, high availability, performance, monitoring, backup and restores of different environments.
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Support and troubleshoot product and infrastructure issues in production environments.
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Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of websites continuous integration environments.
- Organizational Skills:
- Measure the effectiveness of processes and procedures to ensure results are being achieved, looking across process, people, and training to identify areas for improvement.
- Lead and Manage Team by designing and building models for a world class team, leading with a continuous improvement mindset. Balancing among efficiency, streamlining functions, and ensuring long term sustainability.
Develop, coach and motivate staff to extraordinary performance, addressing performance issues in a timely manner. Evaluate employee performance, administer performance evaluations. - Oversee training of new and existing staff and fosters teamwork to help them meet and/or exceed performance goals.
- Demonstrate willingness to do whatever it takes to meet changing departmental and customer needs. Foster responsibility and accountability within all aspects of the department.
- Oversee and manage the vendor relationships in this ecosystem, ensuring satisfactory service levels and support.
- Other duties as assigned by management.
Required
- Bachelor’s Degree in Computer Science, Software Engineering, or related field from an accredited college, and 5+ years of related experience. In lieu of degree, 7+ years of experience is required or the equivalent combination of education and experience.
Preferred
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Experience in the dental industry or healthcare/multi-unit retail industry.
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6+ years’ experience with a large EHR or PMS System such as Dentrix, Epic, Cerner.
Knowledge/Skills/Abilities
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Configuration, optimization, documentation, and support of the infrastructure components of PDS applications which are hosted in cloud services such as AWS, Azure.
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Knowledge of Elastic Beanstalk, Elastic Search, AWS OpenSearch, CloudWatch Dashboards, etc.
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Experience in Docker Containers, automating container image creation process, build and deployment in a container environment.
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Should have familiarity with Relational database and NoSQL database.
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Should be able to investigate & perform Root Cause Analysis (RCA) on users reported issues and suggest workarounds before implementing the permanent fix.
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Implement and support Real User Monitoring solutions as part of our overall APM strategy.
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Partner closely with software development teams using a strong dev-ops mindset.
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Ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance.
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Ability to multi-task effectively without compromising the quality of the work.
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Excellent interpersonal, oral and written communication skills.
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Ability to communicate results through various media, both visually and orally, is critical.
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Ability to work in both Agile or Waterfall software development environments.
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Passion for building DevOps solutions with state-of-the-art technology.
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Tuition Reimbursement
- 401K
- Paid time to volunteer in your local community
Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
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