Cabinetworks Group is seeking a Desktop Engineer, who will be responsible for supporting PC hardware, provide asset tracking on Client Infrastructure, maintain, update, and secure the PC images, and PC imaging and deployment throughout company.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

• Develops the Company’s personal computer profile and applies standards across the organization. Tests the profile to ensure it is working correctly and resolves any issues when building new equipment.
• Establish and set standards to identify personal computer/technology hardware and software requirements based on business needs.
• Responsible for PC Hardware support, including PC images and Dell Support calls.
• Responsible for Client Infrastructure asset management tracking, including retrieval, replacement, and deployment.
• Evaluates and makes recommendations on new equipment based on Company and Client needs and preferences.
• Evaluate and recommend software based on business needs/requests or lifecycle demands.
• Responsible for research, planning, implementing, and supporting all Microsoft applications.
• Develops quality measurement and reporting procedures for support to manage the satisfaction of service level agreements.
• Perform hardware set up, software installation/configuration and the day-to-day administration of Windows operating system and related services.
• Establish and continuously improve the processes for position related functions.
• Participate in off hour on call problem resolution process.
• May be required to work nights/weekends to meet deadlines as requested by management.

ESSENTIAL QUALIFICATIONS AND SKILLS:

• Associate degree or High School Diploma or GED with 4 years’ experience.
• 2 years of information technology experience.
• Knowledge of SCCM
• Knowledge of application package creation for SCCM deployment
• Experience packaging software and updates for automatic deployment across a wide environment.
• Proficient computer skills including knowledge of Windows, Microsoft Office products, Internet, printing, operating systems, network operating systems, and communications.
• Ability to work effectively with minimal supervision.
• Demonstrated ability to communicate clearly and effectively in a professional manner.
• Ability to identify issues and troubleshoot.
• Excellent verbal and written communication skills.

DESIRED QUALIFICATIONS AND SKILLS:

• Knowledge of PDQ
• Knowledge of Smart Deploy
• Experience with VMware and configuring virtual machines.
• Proficient in use of PowerShell and/or other scripting languages.
• Experience with Group Policy creation and implementation.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Ann Arbor, MI 48105: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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