BASIC FUNCTION

The Defined Contribution Operations Support Analysts provide systems and other technical support to the daily operations team as needed. The DC Operations Support Analyst will interact with other Milliman teams with minimal client interaction.

JOB RESPONSIBILITIES

• Provide Help Desk support by resolving errors and working with the plan teams on best practices
• Provide in depth support for financial processes in EB Admin DC
• Communicate with management regularly on high profile issues and their resolution
• Monitor progress for all assigned projects and update the appropriate project management tool(s) on a proactive and timely basis.
• Design global processes to streamline procedures and increase efficiencies
• Identify, analyze and assist in executing improvements for any daily administrative processes and procedures.
• Ensure final work products are of high quality, provided in a timely fashion and adhere to internal peer review guidelines.

JOB REQUIREMENTS

• FIS OmniDC systems experience required.
• Two years’ experience with DC plan administration preferred
• Experience with utilizing data and reporting from Omni systems preferred.
• Experience with additional systems preferred: Omni Workflow, Omni AdminWeb, MPAD, DG3, OOW
• Bachelor’s degree required
• Demonstrated knowledge of applicable 401(k) regulatory environment; IRC and ERISA provisions, including associated regulations.
• Strong organizational skills, with the ability to track multiple tasks and issues, set goals and prioritize tasks in a fast-paced environment.
• Strong verbal and written communication skills.
• Strong analytical and mathematical skills, with an emphasis on the details.
• Ability to solve problems efficiently while being innovative and creative.
• Ability to work in a team environment and individually.
• Data analysis experience using Microsoft Excel, Microsoft Access, SQL or other database management programs required.

COMPENSATION

A competitive base salary, plus a performance-based incentives bonus tied to the overall business performance. The salary range is $60,000 – $95,000, depending on a combination of factors, including but not limited to education, relevant work experience, qualifications, skills, certifications, location, etc.

MILLIMAN BENEFITS

We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue
• 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

ABOUT MILLIMAN

Milliman employs more than 4,500 people working in employee benefits, healthcare, life insurance/financial services, and property and casualty insurance. For more than 75 years, the firm has quietly earned a reputation for exceptional services, innovation, and quality. Today Milliman is one of the nation’s most highly regarded providers of retirement plan services to the full spectrum of business, financial, government and union organizations.

HIRING PRACTICES

Our company, with the full support of our Chief Executive Officer, is fully committed to the maximum utilization of all human resources and the goals of Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote, and consider qualified applicants for employment, in all job titles without regard to age, ancestry, citizenship status, color, creed, familial status, genetic information, marital status, national origin, political ideology, race, religion, sex, sexual orientation, gender identity, status as an individual with a disability, or veteran status, including qualified disabled veterans, Armed Forces service medal veterans, recently separated veterans, and active duty wartime or campaign badge veterans; and shall not discriminate against any individual, or any other characteristic protected by law. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the HR department.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.