In Charge Electrical Services, one of the largest residential electrical construction companies in Texas with branch locations in Austin (Round Rock), Dallas, Dallas East, San Antonio, Dripping Springs, Temple, Houston and Ft. Worth, is currently hiring to expand its Smart Home Technology & Aftermarket Service Departments.

Founded in 2007, In Charge began with just 3 employees and has grown to over 500. We work with the nation's largest home builders and pride ourselves on the quality and consistency of our construction work and on post-sale homeowner service. Our employees, the reason for our continued success, are the best in the business. We offer competitive pay, comprehensive benefits, and a 401k plan with Employer matching. Most importantly, In Charge is growing quickly and promotes from within.

DATA ENTRY REPRESENTATIVE for SMART HOME TECHNOLOGY AND AFTERMARKET SERVICE DEPARTMENTS

This position will focus primarily on contract management for security and maintenance programs as well as Service Order (SO) creation. This position will work with the branches and warranty departments on SO creations as well as the billing department and assist with collecting dollars and closing Work Orders. This position will be primarily responsible for Service Tracker Entries and follow up accordingly to ensure those SO’s are resolved. This position will also provide back-up to the Job Prep Representative position.

Job Responsibilities:

• Manage contracts related to security and maintenance programs
• Create Service Orders in coordination with branches, warranty departments, and billing department
• Assist in closing Work Orders
• Ensure timely and accurate entries in the Service Tracker system
• Follow up on Service Orders to ensure timely resolution
• Provide support and back up to the Job Prep Representative position
• Provide support in warehouse operations, use a pallet jack, or unload a pallet of speakers on occasion
• Coordinate with various departments to ensure smooth contract management and service delivery
• Maintain accurate records and documentation related to contracts, Service Orders, and billing
• Communicate and collaborate effectively with internal teams and external stakeholders
• Prepare miscellaneous job-related duties as assigned

Job Requirements:

• 1 to 2+ years experience
• Able to lift up to 50 pounds
• Hiring preference is given to those with solid experience in the related field
• Must be able to read documents, printouts, reports, computer screens and other written communications
• Must be able to write, type and use phone system
• Willing to undergo a pre-employment criminal, driving and drug screen
• Superb organizational and time management abilities

Required Education:

• High school diploma or equivalent

Company Perks and Benefits:

• Health, Vision and Dental plans
• Free Tele-Doc Coverage for entire household
• Life, Critical Care, ST Disability and Hospital Indemnity Insurance available.
• Paid holidays and vacation that increases with tenure
• Company holiday party and regular branch celebrations
• 401k plan with Employer match
• We promote from within

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Round Rock, TX 78664: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to lift up to least 50 pounds?

Experience:

• Warehouse: 1 year (Required)
• Data entry: 1 year (Required)

Work Location: In person

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