Monro, Inc.

Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.

Destination Monro – Your Career is Here!

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here.

Job Summary: The Administrative Services Manager position is responsible for managing a Team that supports marketing, merchandising, and commercial operations with respect to Accounts Receivable/Payable processing, payroll hours budgeting, profit and loss statements, and all aspects of operational reporting for the purpose of sustaining business growth.

Essential Functions:

• Provide coaching, training, direction, schedules, and performance management as needed for the reporting/processing team
• Ensure team is staffed according to demand and budget
• Work with the finance and leadership teams on a monthly and ongoing basis to develop and review marketing, merchandising, and commercial budgets for trend adjustments and forecasts
• Provide reporting on budget comparisons and variances to managers
• Collaborate with operation owners to thoroughly understand reporting requirements
• Develop and implement quality custom reporting to support sales growth and expense control
• Explore and analyze data creatively to identify analytic solutions utilizing disparate systems in support of the strategic decision-making process
• Prepare presentations to effectively communicate analysis and recommendations for report requirements to technical and non-technical teammates
• Establish processes and procedures for extracting, compiling, analyzing, and presenting data to operation owners
• Generate and distribute established reports on a regular basis according to business need
• Identify and implement process improvements and reporting enhancements
• Effectively research and utilize all available technology to produce consolidated reports to meet business requirements
• Responsible for reporting payroll hours and time off requests to the payroll department for commercial and distribution teammates
• Perform other duties as assigned

Management Responsibility:

The Administrative Services Manager manages a Team responsible for the reporting, analysis, and administrative processing for marketing, merchandising, and commercial operations. Responsibilities include recruiting, training, and performance management. The Administrative Services Manager operates under the direction of the VP, of Marketing, Merchandising, and Commercial Operations.

Education and Experience:

Associate Degree in Business or related field required, Bachelor’s preferred, and a minimum of 4 years of experience working with large sets of data and disparate systems to generate reports, as well as experience in leading a team with providing deliverables for various projects, or a combination of education and experience.

Knowledge and Skills:

• Proficient knowledge of all Microsoft Office applications, with advanced Excel (VLOOKUP, pivot tables, formulas, macros), and the ability to learn new and existing company-specific software applications

• Strong organizational skills with the ability to manage multiple initiatives and change focus quickly

to meet business needs in a fast-paced environment

• Strong analytical skills and is attentive to detail with a high degree of accuracy
• Ability to take the initiative in identifying problems, analyzing data, and establishing facts in order to produce prompt, practical decisions and solutions
• Excellent verbal and written communication and presentation skills; ability to professionally interact with all levels of staff and management
• Able to work collaboratively within a team environment
• Ability to convey information clearly and concisely to both a technical and non-technical audience
• Ability to read, analyze, and interpret business documents, project management reports, etc.
• Demonstrated ability in working with large complex data sets, querying data, extracting data, translating data, and transforming data into quality consolidated reports
• Possess critical and creative thinking abilities
• Ability to coach, mentor, develop and lead a team

Work Environment & Physical Requirements:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines. The position requires prolonged sitting/standing at a desk and working on a computer.

Benefits

• Health Insurance
• Dental Insurance
• 401K Retirement Plan with Company Match
• Paid vacation
• Paid Holidays
• Employee Discounts

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.