Aspen Waste Systems of Minnesota Inc., is a leading regional waste and recycling collection hauler providing service for commercial and residential customers in the Minneapolis/St. Paul, Des Moines, and St. Louis metropolitan areas.

Aspen Waste Systems of Minnesota Inc. is currently seeking applications from career-minded individuals who are interested in joining the Aspen Waste Systems’ Customer Service team in Minneapolis, MN as a Customer Service Representative/Data Processing Specialist. This position offers qualified candidates the opportunity to join a dedicated staff that performs important work processes for Aspen's multi-state hauling operations.

Job Tasks and Responsibilities

Aspen Waste Systems’ Customer Service Representative/ Data Processing Specialists provide a variety of administrative support duties for the hauling operations. This position ensures superior customer service by promptly responding to inquiries from new and existing customers, making it easy and enjoyable for them to do business with Aspen, while also providing general administrative help in the office.

The Customer Service Representative/Data Processing Specialist completes various business processes to support Aspen, including accurate and timely data entry, and customer account maintenance. Responsibilities include:

• Answering inbound calls, transferring calls, and responding to customer inquiries
• Manage all customer service request for Residential and Commercial customers
• Anticipate and resolve service concerns before they become an issue
• Accurate and timely data entry
• Completion of other important business processes

Required Qualifications

• Effective problem analysis and problem-solving skills
• Attention to detail and accuracy
• Adaptable
• Excellent 10-key skills
• Strong computer skills
• Positive and proactive work attitude
• Ability to work well with other team members
• Exemplary attendance record
• Preferred previous Customer Service experience

Aspen Offers:

• Competitive Wages
• Great work environment with dedicated team members
• Opportunity to join a locally managed, family-owned company
• Paid Time off
• Health, Dental and Vision Insurance
• 401(K) retirement savings with a generous company match

The Customer Service Representative/ Data Processing Specialist position is ideal for an individual who wants to join a dedicated team and make a meaningful contribution to a highly successful business. If you are interested in joining our team, please submit a resume to ensure consideration.

Aspen Waste Systems is an Equal Opportunity and Affirmative Action Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Minneapolis, MN 55414: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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