Customer Service Representative Job at World Fuel Services
At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
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World Fuel Services Corporation company is a Fortune 250 Company. We provide energy, logistics, and technology solutions to aviation, marine, and land customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.
We offer sustainability solutions including renewable power sourcing with renewable energy certificates, evaluation, and management of both on-site and off-site solar projects with power purchase agreements, and sustainability strategy consulting.
Our mission is to create value for our business partners by delivering innovative solutions and logistics through a global team of local professionals.
World Fuel Services awarded the #39 spot on the Forbes 2021 America’s Best Midsize Employers to work for.
Flyers Energy (a World Fuel Services, Inc company) is hiring!
Summary:
We are looking for a Customer Service Representative with a passion for serving others and drive to do their personal best. The team is energic, diverse, and lots of fun. Leadership is committed to teamwork, trust and kindness. Pay is $18 an hour.
Check out the details below…
Job Details:
- Basic computer usage & data entry
- Professional email communications to internal & external customers.
- Incoming calls & chats - responding to general questions about products/services, billing system inquiries, equipment issues, customer grievances, new orders, and a wide range of topics
- Manage customer database - update & add contact info, notes, resolutions and adjustments
- Creatively generating solutions to improve processes, service standards, and cost effectiveness
Qualifications:
- 2 years of experience in retail, food service and/or Associates degree is preferred
- Bilingual is preferred
- Basic mathematics is preferred
- Great written and verbal communication skills is preferred
What You’ll Love About Us
- Health Benefits. Medical with HSA and FSA options that includes infertility benefits. 100% coverage of preventative care, Dental, Vision, Teladoc, Employee Assistance Program.
- Prepare for the Future. 401K Retirement Plan 50% match.
- Rest and Relaxation. 3 weeks Paid Time Off and 8 Paid Holidays.
- Financial Peace of Mind. Short-Term Disability, Life and AD&D Insurance covered by WFS.
- Learning and Development. LinkedIn Learning.
- Additional Perks We Offer. Long Term Disability Insurance, Accident & Critical Illness Insurance, Legal & Identity Theft Protection.
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