Customer Service Representative Job at Leeds Professional Resources
We are seeking a customer service representative to join our team! This role will be responsible for being the liaison between our organization and our clients.
Responsibilities:
- Answering phones and responding to client requests and inquiries.
- Managing and updating company databases.
- Keeping track of inventory and ordering supplies.
- Maintaining financial, employee, and client records.
- Drafting and mailing customer correspondence and newsletters.
- Organizing events, scheduling meetings, and making travel arrangements.
- Managing the maintenance of office and facility equipment.
- Providing administrative support to other departments or projects as needed.
- Performing other duties as assigned.
Requirements:
- High school diploma/GED.
- Degree in business administration, facility management, or a related field preferred.
- 2+ years of experience as an operations administrator or in a similar position.
- Strong organizational and administrative skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office and data management software.
- Detail-oriented with strong analytical and problem-solving skills.
- Ability to multitask.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k) matching
Shift:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
Application Question(s):
- This role will be located in Boca Raton beginning in March, are you able to commute to Davie for the time being?
- Are you able to attend training for the first week Monday - Friday 12PM - 8PM?
- Are you able to work a shift between the hours of 2PM-10PM, 4PM-12PM, 10PM-6AM, or 12AM-8AM?
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
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