Customer Service Representative Job at Lee Health
Location: The Sanctuary - Regional Cancer Center
Department: Oncology Outpatient
Workdays/Nights: Days
8931 Colonial Center Drive
Shift: Shift 1
8:30:00 AM to 5:00:00 PM
Fort Myers, FL 33905
Work Type: Full Time
Exempt: No
Job Summary
Summary:
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Job Requirements
Responsibilities:
Educational Requirements
Preferred
Experience Requirements
Preferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.State of Florida Licensure Requirements
Preferred
Certifications/Registration Requirements
Preferred
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers
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