Customer Service Representative Job at Kimber Partners
Customer Service Representative
Conn's Home Plus
Location
Austin, TX
Job Type
Part Time
Experience
None
The CSR's role is to provide first class customer experience through front end customer engagement and point of sale interactions.
Responsibilities
Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions.
Takes payment information and other required information such as addresses and phone numbers for customer checkout
Places or cancels customer merchandise orders
Answers customer questions about warranties or terms of sale
Provides the highest level of customer service
Opens, closes and balances register
Upholds company standards for merchandise presentation and cash wrap cleanliness
Assists store with other tasks as business need arises
Requirements
Computer and clerical experience is preferred
Must have excellent customer service skills
Data entry skills preferred
Must have good organizational skills
Credit check may be required
High school diploma or GED is required
Retail schedule, including evenings/nights, weekends and holidays, with overtime as needed
Required to successfully complete a pre-employment background check prior to beginning employment.
Job Type: Part-time
Shift:
- Rotating shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
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