Customer Service Representative Job at Fingerprinting Express

Fingerprinting Express Reno, NV 89502

Are you looking to work with a growing brand that protects vulnerable populations, embodies Culture To Care®, and offers advancement opportunities? If the answer is yes, apply here!

Our company pays 100% of Health, Dental, and Vision for full-time employees’ monthly premiums, offers 401k matches up to 4%, and Paid Time Off.

Hourly pay plus tips with a raise after passing a 90-day probationary period.

Duties in your new career include:

· Customer Service

· Receptionist Duties

· Answering Multi-Line Phones

· Data Entry

· Cashier

· Work in close proximity with customers – PPE provided

· Fingerprint Technician - will train

· Notary Public Certification - will train

· Filing

· Ability and willingness to upsell services

Required:

· At least two (2) years of experience in a similar office, customer service, and cashier roles.

· At least 21 years of age.

· Must be a US Citizen or lawful permanent resident.

· The successful candidate should be pursuing ongoing skill development.

· Advanced cashier skills and intermediate computer skills in Microsoft Excel, PowerPoint, email and utilizing the Internet.

· Must be resourceful and reliable.

· Solid understanding of data analysis and automation principles.

· Proven ability to properly handle sensitive information confidentially.

· Ability to write and implement effective reports and memos.

· Excellent organizational skills, multi-tasking and attention to detail.

· Must be able to take initiative, work with a team and independently.

· Proven experience working in a methodical, and detailed oriented environment.

Preferred:

· Self-directed and outgoing, highly skilled in problem-solving and capable of handling high exposure projects, and receptive to coaching and feedback.

· Advanced technical skills.

· Bilingual - Spanish & English

We are a well-established, and essential small business with multiple locations throughout Nevada and growing.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Reno, NV 89502: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person




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