Customer Service Representative Job at Certified Management Consultants

Certified Management Consultants Bedford Hills, NY 10507

$16 an hour

This position is in BEDFORD HILLS, NY IN WESTCHESTER COUNTY. Please only apply if you are within a reasonable commute time. We are looking to add mature, reliable individuals as new part-time members to our team! Duties within our company may include the following:

  • Scheduling appointments with physicians and their staff for IME exams and peer reviews.
  • Coordinating appointments with claimants, or their attorneys.
  • Calling to provide reminder calls to the claimants, or their attorneys.
  • Calling to confirm attendance and to follow up on reports with the physicians.
  • Mailing appointment notices and following up on returned mail.
  • Incoming e-mails, phone calls and other administrative duties.
  • Requesting medical records, medical records sorting and prepping.
  • Downloading records and uploading them into our system.
  • Updating data entry

Our office is open 8:00 am to 5:00 pm. Please note your hours of availability when applying to be discussed if contacted for an interview. A background check is required for all applicants after the interview process is complete. This is for an in-office position and is not available for remote access. Hourly rate ranges depending on experience and set of skills.

  • Ideal candidates will possess strong English, grammar, and verbal skills. Please note if you are fluent in additional languages when applying.
  • Must be able to work in a fast-paced environment and meet daily goals and quotas.
  • Experience with MS Office programs and data entry skills are required.
  • Knowledge of medical and insurance claims terminology is preferred.
  • Strong organizational skills, attention to detail and accuracy are a must. Excellent customer service and communication skills are essential.
  • Additional cross training in other areas are continuous within our company. You must be able to learn various areas and be able to assist when needed.
  • Must be a team player and maintain a positive attitude.

Please send your resume with any questions to resumes @ certifiedmed.com.

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Education:

  • High school or equivalent (Required)

Experience:

  • Microsoft Office: 1 year (Required)
  • Customer Service: 1 year (Required)

Work Location: In person




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